Testimonials

Great Agent! Being a first time buyer, Veronika guided me through the process to a successful purchase.
F Tinkler

Veronika and Tim of Richardson and Wrench, Double Bay did a great job in marketing and selling my apartment in Darling Point. They were extremely professional but not stuffy. Everything was five star. Communication and reporting back was excellent. Their quality really showed in the days after the auction where registered buyers sat on their hands. I am pleased to recommend them.
P Hanly

Veronika and Tim of Richardson and Wrench, Double Bay did a great job in marketing and selling my apartment in Darling Point. They were extremely professional but not stuffy. Everything was five star. Communication and reporting back was excellent. Their quality really showed in the days after the auction where registered buyers sat on their hands. I am pleased to recommend them.
P Hanly

Veronika Brinkmann is like no other agent I have ever dealt with - she goes above and beyond to ensure her vendors receive the highest level of care and quality service with the end goal to achieve the best possible price.

I was recommended Veronika by a friend. I met with 4 other well known agents in my area and decided to go with Veronika because I felt the most comfortably with her approach. She is the consummate sales person with the ability to understand the needs of not only sellers but buyers also. She is perspective, sensitive, discreet, honest in her opinions and does not over promise. She works hard to prepare her vendors for the market reality and conditions at the time of sale. She is always available, is ready with information and handles everything personally. I never had to follow her up on anything.

I was in a position where I had to sell as I had already purchased and it turned out that the market dropped suddenly when my campaign launched, plus the weather was awful. She did everything she could to achieve the best outcome for me. My final price was below my expectation but that was due to factors entirely outside Veronika's control. She helped me navigate a very stressful time with supreme professionalism. She represents the changing face of real estate and is a delight to work with.

I highly recommend Veronika for any eastern suburbs property.
H. Lowy

We have been clients of Paul's for around 25 years selling and buying multiple properties.

He has always kept us up to date with information particularly when negotiations are anxiety promoting and we need support. Paul pro-actively conducted market analysis and helped us find sometimes secret opportunities tailored to our circumstances. Above all, Paul is professional and client-centred.

Put your house on Paul.
The Kramer Family

I am writing to say thanks and to acknowledge the support I have received from Erica Elzein in letting out our apartment. I’m very pleased with the tenant R&W Double Bay secured and with the professionalism of Erica in keeping me informed of progress. I found Erica to be extremely helpful, informative and willing to go the extra mile.

I couldn't recommend the team at R&W Double Bay highly enough.
Brook Webb

Phoebe was outstanding from start to finish. An absolute pleasure to work with, she went above and beyond, to help style my property and ultimately help me achieve the best price possible. Would use her again in a heartbeat!

Thanks Phoebe
Amanda Stewart

As first-time sellers in the Sydney market and living interstate, we were not sure what the best thing was to do to get a good price for our investment property.

We had a buyer’s agent approach us before the sale offering to introduce us to a buyer without having to spend money marketing and preparing the property for sale, which sounded tempting at the time. Thankfully, we were recommended to speak with Glenn McMillan. He considered our situation and advised us to make the investment in painting, styling, marketing and auctioning the property, and as a true seller’s agent would fight hard to get us the best price possible.

Glenn handled the sale professionally, communicated with us effectively throughout the campaign, and most importantly, achieved a result that far exceeded our price expectations – by over $150,000!
Sue & John Gransbury

It’s thanks to Marion Badenoch’s professionalism and hard work that our apartment in Darling Point achieved a strong result at auction.

Marion strived to achieve the best result from the get-go. Our circumstances were complicated because the property was a shared family asset, and we only had a short time period to get the apartment ready for inspection. Marion’s advice, guidance, support and local knowledge were invaluable. So committed was Marion that she gave up her own time to organise the preparation of the apartment – furniture removalists, painters, electrician, plumber, stylists, photography and advertising. Marion also had the delicate touch necessary to work at a fast pace on a sensitive family matter. The result was a rapid transformation of a 60s-style apartment.

Marion is clearly passionate about real estate. It was typical of her to respond to our enquiries at any time, including night and on weekends, and always in a warm and positive manner. After each open-for-inspection she phoned us to provide a thorough update, followed up in writing.

As the auction date drew near Marion carefully explained the process to us so that we were well prepared. On the night of the auction Marion worked energetically to inform and reassure both us and the prospective buyers.

We would thoroughly recommend Marion to all potential vendors.

Jennifer & Sandra Platt

Erica Elzein and Jonathan Carr made our first leasing experience amazing. They provided us with outstanding advice on leasing potential and managed the end to end process very diligently. Despite a very tight timeframe, they delivered high quality services and demonstrated both flexibility and rigor. Thanks to both of you, we highly recommend your services to any prospective landlords.

Thanks again for all your help.
Jonathan

Erica Elzein and Jonathan Carr made our first leasing experience amazing. They provided us with outstanding advice on leasing potential and managed the end to end process very diligently. Despite a very tight timeframe, they delivered high quality services and demonstrated both flexibility and rigor. Thanks to both of you, we highly recommend your services to any prospective landlords.

Thanks again for all your help.
Jonathan

Paul has sold 6 properties for me over the past 13 years and he never ceases to amaze me with his good will, utter professionalism, passion for his work and total integrity. He is everything one could hope for in a real estate agent and I would never think of employing anyone else. He goes way, way above and beyond the call of duty I feel lucky to have found him.

Indeed, the whole Richardson & Wrench Double Bay office is wonderful agency and in a class of their own.
Robert Shelly

Michael has all the positive qualities of a person that you want on your side when negotiating and navigating the intricacies of the Eastern suburbs real estate market.

I highly recommend Michael and his team at the Double Bay office.

A. Body

Veronika’s care, charming manner and smile were greatly appreciated in the selling of the home that has been in my family for nearly 100 years. She constantly kept me in the loop as to special requests from people who wanted to know about the house and set up appointments when it was most suited for me and with her team, then took great care of the house and my dog and I, so all could proceed as smoothly as possible.

She was most efficient and consultative in her approach, always had good suggestions and I generally appreciated her support and knowledge.

Many thanks also to Greg and his cheer when I felt a bit miserable and checked all was as required.

Well done team!
Jann Louden

Veronika has a professional attitude towards her work, which directly compliments her deep knowledge and understanding of the real estate industry.

She has a positive and efficient work ethic and always displays herself as enthusiastic, elegant, and ready to go the extra mile for her clientele.
Margaret & Richard Prokop

Erica and the team at R&W were professional, knowledgeable and helpful in leasing out our property.

They secured a tenant in record time of under a week and we have been most impressed with their commitment.
Anna & Ole

Highly recommended.

It was a pleasure working with Veronika. She fought hard, but fair.

D.F.B.

Fantastic Agent

We have worked with Phoebe previously as buyers and it was an easy decision for us to have her as our agent when we decided to sell. Phoebe displays a level of integrity, honesty and dedication that is rare in our experience. She has excellent market knowledge and is extremely personable, and went above and beyond when working with our prospective buyers.

We are very happy to highly recommend her and have loved working with her.
Emma Wheater

Veronika worked very hard and professionally to get us the best possible result. It's clear that she also briefed the prospective purchasers transparently and straightforwardly.

Strongly recommended.
John Vallance

Dear Marion,

Thank you so much for all the hard work you put into the preparation and auction of the unit that belonged to my late brother and my sister.

You kept us thoroughly informed all the time. I consider that the result achieved at auction was a result of your knowledge and expertise and would not have been achieved without your input. I have been involved in 2 other auctions, as a vendor. The time and effort that you put into our campaign far exceeded the real estate agents’ work in those previous campaigns.

I have enjoyed making your acquaintance and our regular communication.
Jennifer Murray

Erica was instrumental in having our property leased promptly. She provides sound market knowledge and is very
proactive in ensuring all facets of property management are accounted for.

Erica is an honest reliable person and I would not hesitate recommending her to any landlord in the future
Tony

It is my pleasure to recommend Erica Elzein to anyone looking for professional property management.

My husband and I purchased a property in Paddington toward the end of 2017. We currently live in Melbourne and it was difficult for us to get to Sydney at the time.

We wanted to be in a position to rent the property as soon as possible after settlement, as Christmas was fast approaching. However the property needed some work done.

Erica was thoroughly professional and wonderful to deal with. She made the entire process for us easy and fast. She responded quickly to any questions we had.

Not only was she able to procure brilliant tradesmen, but she arranged to meet them and procure quotes, despite her own busy schedule.

Importantly she knew the property market well and gave us sound advice on rents and marketing.

She leased the property very quickly at an excellent rent to a very responsible tenant and kept us informed throughout the process.

I would not hesitate to recommend her and the R&W team to anyone.
Shelley Maine

Phoebe is one of a kind. She is much more than an estate agent. She is highly professional yet also very personal, with great communication skills and a warm, positive personality. She is a reliable, reassuring presence during what is often a stressful time.

We first met Phoebe when purchasing our property in Kensington and had no hesitation engaging her when it came to selling the same property. We never considered another agent.

Phoebe is experienced and very knowledgeable and ahead of current market trends, sales and insights and always goes the extra mile to help with the buying/selling journey from the very beginning until well after the sale is completed. She is honest, authentic and respectful.

We would highly recommend Phoebe and we are looking forward to working with her again in the future.
Emily Armstrong

I have bought and sold over 30 properties in my life and can confidently say that Richardson & Wrench Double Bay are the best and most professional agents I have worked with.

Not only have they achieved an outstanding result for my property, they have done it in an exceptionally professional way. What proved most impressive was not the promise of a price for my property, but the promise of a process that would inevitably achieve the best result possible. They delivered on this promise and the result surpassed expectations.
Vincent Ansaldo

I have bought and sold over 30 properties in my life and can confidently say that Richardson & Wrench Double Bay are the best and most professional agents I have worked with.

Not only have they achieved an outstanding result for my property, they have done it in an exceptionally professional way. What proved most impressive was not the promise of a price for my property, but the promise of a process that would inevitably achieve the best result possible. They delivered on this promise and the result surpassed expectations.
Vincent Ansaldo

This is a recommendation and thank you letter.

Recently your office sold our apartment in Young Street, Paddington. We are extremely happy with the results and the way your team worked with us.

This great outcome was achieved by the outstanding diligence, attention to details and the charming diplomacy of your team, Phoebe Sheperd, Marion Badenoch and Tim Muckenschnabl.

Marion has been patiently keeping in touch with us for some years, anticipating that a sale might happen. Then when the decision to sell was made, Phoebe and Marion explained the process to us in some detail. Even before there was any agreement, they helped us with their list of quality trades people to prepare the place for sale. After we signed the Agency Agreement, they moved quickly and efficiently to market the property. We had a very strong response to their email and internet promotion. So many people viewed that Phoebe, Marion and Tim had their hands full coping with the viewings.

The campaign was short - four weeks. Not wanting to miss any opportunity, Phoebe volunteered her time to open on Thursday evenings on top of the Wednesday and Saturday events. And when a dawn photo was needed, they got up at 5 o'clock on a grey Monday to catch the sunrise.

Selling is quite an emotional exercise; they nursed us through it beautifully with daily communication: phones, texts and emails. Every potential buyer was qualified. We were carefully guided so that our expectations did not run too high. No doubt my stubbornness must have been annoying. They were not discouraged, the team always responded calmly and with smiling diplomacy. Great talent.

You know the most important thing I can say in summing up is: it was fun, we really enjoyed their lively company and we'll miss them. It was a completely successful experience.

Thank you Phoebe, Marion and Tim.

Michael & Susie Roberts

This is a recommendation and thank you letter.

Recently your office sold our apartment in Young Street, Paddington. We are extremely happy with the results and the way your team worked with us.

This great outcome was achieved by the outstanding diligence, attention to details and the charming diplomacy of your team, Phoebe Sheperd, Marion Badenoch and Tim Muckenschnabl.

Marion has been patiently keeping in touch with us for some years, anticipating that a sale might happen. Then when the decision to sell was made, Phoebe and Marion explained the process to us in some detail. Even before there was any agreement, they helped us with their list of quality trades people to prepare the place for sale. After we signed the Agency Agreement, they moved quickly and efficiently to market the property. We had a very strong response to their email and internet promotion. So many people viewed that Phoebe, Marion and Tim had their hands full coping with the viewings.

The campaign was short - four weeks. Not wanting to miss any opportunity, Phoebe volunteered her time to open on Thursday evenings on top of the Wednesday and Saturday events. And when a dawn photo was needed, they got up at 5 o'clock on a grey Monday to catch the sunrise.

Selling is quite an emotional exercise; they nursed us through it beautifully with daily communication: phones, texts and emails. Every potential buyer was qualified. We were carefully guided so that our expectations did not run too high. No doubt my stubbornness must have been annoying. They were not discouraged, the team always responded calmly and with smiling diplomacy. Great talent.

You know the most important thing I can say in summing up is: it was fun, we really enjoyed their lively company and we'll miss them. It was a completely successful experience.

Thank you Phoebe, Marion and Tim.

Michael & Susie Roberts

This is a recommendation and thank you letter.

Recently your office sold our apartment in Young Street, Paddington. We are extremely happy with the results and the way your team worked with us.

This great outcome was achieved by the outstanding diligence, attention to details and the charming diplomacy of your team, Phoebe Sheperd, Marion Badenoch and Tim Muckenschnabl.

Marion has been patiently keeping in touch with us for some years, anticipating that a sale might happen. Then when the decision to sell was made, Phoebe and Marion explained the process to us in some detail. Even before there was any agreement, they helped us with their list of quality trades people to prepare the place for sale. After we signed the Agency Agreement, they moved quickly and efficiently to market the property. We had a very strong response to their email and internet promotion. So many people viewed that Phoebe, Marion and Tim had their hands full coping with the viewings.

The campaign was short - four weeks. Not wanting to miss any opportunity, Phoebe volunteered her time to open on Thursday evenings on top of the Wednesday and Saturday events. And when a dawn photo was needed, they got up at 5 o'clock on a grey Monday to catch the sunrise.

Selling is quite an emotional exercise; they nursed us through it beautifully with daily communication: phones, texts and emails. Every potential buyer was qualified. We were carefully guided so that our expectations did not run too high. No doubt my stubbornness must have been annoying. They were not discouraged, the team always responded calmly and with smiling diplomacy. Great talent.

You know the most important thing I can say in summing up is: it was fun, we really enjoyed their lively company and we'll miss them. It was a completely successful experience.

Thank you Phoebe, Marion and Tim.

Michael & Susie Roberts

We recently sold our house through Paul Kantor of Richardson and Wrench Double Bay.

I can’t thank Paul enough for the amount of time and effort he put into the sale. He not only advised us on preparing the house for sale, but actually project managed the work as well, coordinating a myriad of tradesman in this endeavour. He was ably assisted in this task by Lillian Shi whose fluency in Mandarin was of great benefit to the large number of Chinese buyers who inspected the house. Paul was prompt to return our calls and was more than happy to speak with us on weekends and evenings. He provided us with regular updates and gave us his expert opinion with respect a number of offers made prior to auction. On the basis of his advice we proceeded to auction and we were extremely happy with the eventual sale price which was well over our reserve.

I would have no hesitation whatsoever in recommending Paul and his team at Richardson and Wrench Double Bay.
David Whitten

Excellent Agent!

We think Veronika negotiated an extremely good price for the seller. We were the buyers...! She was helpful, efficient and a good communicator.

Shelley Maine

Fantastic Agents!

From the moment I approached R&W Double Bay office and met Veronika Brinkmann I knew that I would be selling my unit through them. Veronika and Greg were absolutely committed to doing the best they could to sell my property. Their communication was always fantastic, and I always felt complete trust in what they were saying to me, and what they were doing within the sale process. The outcome was very positive, and I would not hesitate to recommend them to anyone wanting to sell a property in Sydney's Eastern suburbs.

Wonderful people to deal with, honest and very professional. Thanks you guys.
Branko Dragicevic

Fantastic Agents!

From the moment I approached R&W Double Bay office and met Veronika Brinkmann I knew that I would be selling my unit through them. Veronika and Greg were absolutely committed to doing the best they could to sell my property. Their communication was always fantastic, and I always felt complete trust in what they were saying to me, and what they were doing within the sale process. The outcome was very positive, and I would not hesitate to recommend them to anyone wanting to sell a property in Sydney's Eastern suburbs.

Wonderful people to deal with, honest and very professional. Thanks you guys.
Branko Dragicevic

Highly efficient and helpful.

Buying a new place while selling your old seems like a stressful scenario. However, I can confidently say, my experience with the service of Veronika Brinkmann from Richardson & Wrench Double Bay has only been positive.

Samantha Drewitt Smith

Michael and James Dunn are Exceptional Agents. Both are deserving of far more than 5 Stars on Rate My Agent.

Their combined advice resulted in the successful sale of 8 Victoria Road, Bellevue Hill. The execution of this delicate transaction, was by far the best I have experienced in 40 years in the business world.After the sale was agreed, their care and attention to us the seller and to the buyers needs is also worthy of praise.

In my opinion Michael Dunn and James Dunn are the Very, Very Best in the Real Estate Business...!
Paul Marshall

Michael and James Dunn are Exceptional Agents. Both are deserving of far more than 5 Stars on Rate My Agent.

Their combined advice resulted in the successful sale of 8 Victoria Road, Bellevue Hill. The execution of this delicate transaction, was by far the best I have experienced in 40 years in the business world.After the sale was agreed, their care and attention to us the seller and to the buyers needs is also worthy of praise.

In my opinion Michael Dunn and James Dunn are the Very, Very Best in the Real Estate Business...!
Paul Marshall

Great Agent
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Phoebe and her team were at all times professional and supportive of our endeavour to purchase our property. She was always able to be contacted even outside her normal hours of work.

She worked diligently with legal team to ensure a prompt and suitable exchange / settlement. If your looking for property in the Eastern Suburbs I can highly recommend her and the team at R&W Double bay.

"Thanks" Phoebe and Tim.

Frank & Tomomi

Veronika from Richardson and Wrench Double Bay was an absolute pleasure to deal with. She was very accommodating and met my clients and I on numerous occasions on private viewings.

She is very knowledgeable on Darling Point and any questions we had she answered or found out the answers for us.

She is very professional and a great asset to the R and W team. My clients are very happy with the purchase.

Thank you Veronika and Michael.
Steven Langman – Buyers Agent

Veronika Brinkmann from Richardson & Wrench in Double Bay, has been guiding me through my sales process in a very skilful way. Her professional approach was there all the way and her negotiation skills got me the result I was looking for. Veronika did not just assist me in selling my property, she was also negotiating and helping me to secure a new property before auction.

I can highly recommend her to anyone. If you are looking for an exceptional agent who possesses extensive market knowledge and negotiation skills to achieve a good outcome either in selling your property or assisting you to finding a new home, Veronika will be the right agent for you.
Ute Weitmann

Best agents: Was great working with Phoebe, James and Glenn. I could see they worked their hardest to find the right people for the apartment and came out with a great result.

Would definitely use R&W again.
Ben Belnick

Best agents: Was great working with Phoebe, James and Glenn. I could see they worked their hardest to find the right people for the apartment and came out with a great result.

Would definitely use R&W again.
Ben Belnick

Best agents: Was great working with Phoebe, James and Glenn. I could see they worked their hardest to find the right people for the apartment and came out with a great result.

Would definitely use R&W again.
Ben Belnick

I have greatly appreciated Erica’s professionalism and thoroughness in the management of my property.

Erica marketed the property well and all her efforts have resulted in a prompt leasing of the premises.
S.A

I 'm very glad to have chosen Erica and Richardson & Wrench Double Bay to help me rent out my house!

Erica was very nice and friendly! She worked very hard and had my best interest at heart! And to top it off, Erica leased my house in just one inspection! Just too efficient!
Judy Zhou

Fantastic experience!

From the moment we met Phoebe at an open inspection for another property, she was engaged and genuinely interested in our personal situation and how she may be able to help. At no point during the process was Phoebe pushy which was refreshing. Her communication with us was excellent throughout and she achieved a great result in a compressed timeframe.

We would highly recommend speaking to Phoebe before appointing another agent.
James Carey

Paul Kantor is the most professional agent I have dealt with in my property dealings over the last 40 years. Paul is very experienced, highly knowledgeable and a very good communicator. From the start, Paul had a strategy, he was never pushy about it, he never deviated from it and always dealt with me on a sincere and courteous basis. His reports to me were detailed, first class and, as it turned out, very accurate.

Paul's Executive Assistant, Lillian Shi, completed all her tasks very diligently and respectfully.

The auction process was handled excellently by Richardson and Wrench, resulting in me achieving an outstanding result, nearly 40% over my reserve price.

Bill Gurry - Chairman, Rabobank Australia Limited

As a solicitor with 30 years practice I sing Phoebe Shepperd’s praises.

Her amazing assistance with this complex sale of an estate property was extremely impressive accompanied with a confident yet personal approach. I was even more impressed with how she took charge of the purchasers leaving them all wanting to bid higher.

Phoebe always kept the vendor and solicitor diligently informed of the progress with inspections, inquiries and was always ready to make herself available to show the property to prospective purchasers; no task or request too great.

Thank you for your care and attention like no other. I look forward to a long relationship with you.
Jay Olszanicki

Pleasure to deal with and we got a fabulous result!

Both Michael Dunn and Veronika Brinkmann were fantastic throughout the whole process, their attention to detail on marketing and preparation advice for our property was much appreciated as well as their communication in keeping us up to date.

There were no surprises come auction day and we felt that their honesty with us through the sales period helped shaped the campaign perfectly.

Should they not have guided us as they did we may not have achieved the same fabulous result.

Thank you again and both Marion and I would have no hesitation in recommending them to family and friends in the future.
James Finney

Pleasure to deal with and we got a fabulous result!

Both Michael Dunn and Veronika Brinkmann were fantastic throughout the whole process, their attention to detail on marketing and preparation advice for our property was much appreciated as well as their communication in keeping us up to date.

There were no surprises come auction day and we felt that their honesty with us through the sales period helped shaped the campaign perfectly.

Should they not have guided us as they did we may not have achieved the same fabulous result.

Thank you again and both Marion and I would have no hesitation in recommending them to family and friends in the future.
James Finney

Fantastic!

Phenomenal agent, with great market knowledge, integrity and good old fashioned service.

Simply outstanding, nothing more to say.
Dr Beng Tan

Veronika went above & beyond to facilitate the sale of our Penthouse and was a delight to work with.

We always felt like we knew exactly where we were every step of the auction campaign - no chasing for updates or feeling left out of the process. Her openness to fit into prospective buyers busy schedules was impressive to say the least.

If you want to cut to the chase with an honest, professional agent - Veronika's the one you've been looking for!
Martin Picard

Brilliant Real Estate Experience

This letter is to thank you and your team, Veronika, Kate and Leah for the outstanding service you provided to me and the rest of my family in marketing and selling our old family home (held in the same family and never on the market since 1920) following the death of our parents. It cannot ever be easy getting a “deceased estate” property into the best possible condition for sale, but with your help and guidance the old house certainly did look its best over the weeks leading up to the Auction.

Now, nearly three months later, settlement has been completed and our family is very happy with the result. The professionalism, efficiency and facilitation of the process shown by everyone on your team made this emotionally traumatic event much easier for all our family members who were involved in the sale of the house.

The photography, advertising, open house inspections (and private inspections), the video of the property, the auction, and all the paperwork were handled by you and your team expeditiously and made us feel the marketing and sale of our family home has been entrusted to good hands.

So thank you all for a superlative effort. My four siblings and I all appreciate everything you did for us and we are very happy to recommend your services to any of our friends who need Real Estate help.
Alec Harris

This is just to thank you for the outstanding service and efficient way Richardson and Wrench Double Bay (Veronika and Robynne) handled my sale in Retford Hall.

Your database of clients was extensive and this enabled us not to have to go to auction. You were always early for the open inspections. Your knowledge of the market was excellent and sale conditions were handled thoroughly.

Thank you all for a superb effort. I will happily recommend your services to any further sellers and will be using you in the future.
Diana Shatz

I write about the recent sale of my residence in Darling Point. Faced with the decision as to which real estate agent to use, a number of my friends had recently been in the same situation. Richardson and Wrench seem to be the most frequently chosen under its Principal, Michael Dunn.

Due to their professional, flexible and personable approach the decision was made very simply. It turned out to be a wise choice and I could not be more satisfied with the service provided and the competence and pleasant personalities of all staff involved.

The result was excellent with the sale meeting the pre-auction estimate. We did not have to go to Auction having a private pre-auction sale negotiated.

The property was purchased by a previous client of Richardson & Wrench, who were contacted through their existing database during the marketing period. I could not give a higher recommendation to both Michael Dunn and Veronika Brinkmann for their professionalism, attention to detail and expertise in their field.
John Solomon

Solid Agent with exceptional communication skills!

Veronika was the Agent on the apartment I recently purchased and I found her to be a solid and trustworthy Agent throughout the entire sale process.

Her communication skills were exceptional and I would have no hesitation recommending Veronika for any future apartment sale. Her calm and rational approach made a very big decision a lot less stressful, so thank you Veronika!
Nathan McCahon

R&W (James Dunn) were appointed to act on behalf of multiple vendors for the sale of a unit in Woollahra. The expereince and the result was very positive with the property being sold at auction for well in excess of the reserve.

While R&W had previously leased the property, as a recently appointed executor, I had no prior experience in dealing with them. They made the sale easy: arranging for some minor repairs, the styling of the vacant unit and introducing us to suitable lawyers. We had sensible discussions around the reserve and they dealt with all stakeholders fairly in a polite and courteous manner
Michael Parshall

Professional Agent!

I was referred to James by an associate and from the first contact he was totally professional in his approach to all aspects throughout the sale. He listened and came fully prepared after doing his research and provided supporting information about the market trends and expectations.

His advice and suggestions are based on fact, research and experience which as a vendor gave me a great deal of confidence in the decisions I had to make.

The best judgement to any review is when asked " would you use him again?" My answer is Yes without hesitation.

Stephen Tonkiss

James Dunn: your perfect property partner

I sold my apartment in Double Bay with the help of James and his team. This was my first-ever property sale, and complicated by the fact that I live overseas and had to manage the process remotely.

It was incredibly reassuring to have James' knowledge and experience supporting every step of the process. The sales campaign was targeted to perfection and delivered an auction result 30% higher than estimated.

I'd love to buy another property in the area just so that James could help me sell that too :-)

Felicity Glennie-Holmes

5 Star Experience!

James is an extremely accomplished salesman. He is polite, a hard worker and totally committed to his vendor. My property was not a run of the mill property, James worked extremely hard and produced a great result.

James would always be my go to choice of agent for buying or selling. He really delivered a stress free sale.

Mrs Gillispie

Extremely helpful!

I had the pleasure of working with James and his team for the first time during the sale of my property in Rose Bay in 2017, and I would not hesitate to recommend him to others.

James is mature beyond his years, presents himself with confidence, possesses great people skills,and he has a warm wit, which is sometimes needed when selling property. He also demonstrates good intelligence about the market and property values. He is honest, he communicates clearly, and he cares about his clients and will go the extra mile to make sure his clients are happy.

James impressed me with his enthusiasm, his integrity and his commitment to work hard on my behalf. He was also easy to deal with and I'm sure he's on the way to becoming one of the finest agents of Richardson and Wrench in Australia.

Susan Young

The result was exceptional, to say the least! We found the team from Richardson & Wrench - Paul Kantor, Phoebe Shepperd and Lilian Shi - diligent, hardworking and very transparent in their communication.

Selling your home can be stressful, and Paul, Phoebe and Lilian kept things on an even footing throughout.

Woollahra Vendor

The result was exceptional, to say the least! We found the team from Richardson & Wrench - Paul Kantor, Phoebe Shepperd and Lilian Shi - diligent, hardworking and very transparent in their communication.

Selling your home can be stressful, and Paul, Phoebe and Lilian kept things on an even footing throughout.


Woollahra Vendor

I can not speak highly enough of the service we received from Michael and Veronika.

We were away attending our daughter's wedding the week before our marketing campaign began. They organised different trades people to come and get the property looking perfect. We were so impressed with their commitment and assistance.

Their guidance and advice helped make what can be a very stressful and emotional experience as smooth and stress free as possible. I am so grateful we chose Michael and Veronika to advise us through the selling experience. I trusted them implicitly and highly recommend them both.
Peter & Lizzie Cahill

I can not speak highly enough of the service we received from Michael and Veronika.

We were away attending our daughter's wedding the week before our marketing campaign began. They organised different trades people to come and get the property looking perfect. We were so impressed with their commitment and assistance.

Their guidance and advice helped make what can be a very stressful and emotional experience as smooth and stress free as possible. I am so grateful we chose Michael and Veronika to advise us through the selling experience. I trusted them implicitly and highly recommend them both.
Peter & Lizzie Cahill

I write about the recent sale of my residence in Darling Point. Faced with the decision as to which real estate agent to use, a number of my friends had recently been in the same situation. Richardson and Wrench seem to be the most frequently chosen under its Principal, Michael Dunn.

Due to their professional, flexible and personable approach the decision was made very simply. It turned out to be a wise choice and I could not be more satisfied with the service provided and the competence and pleasant personalities of all staff involved.

The result was excellent with the sale meeting the pre-auction estimate. We did not have to go to Auction having a private pre-auction sale negotiated.

The property was purchased by a previous client of Richardson & Wrench, who were contacted through their existing database during the marketing period. I could not give a higher recommendation to both Michael Dunn and Veronika Brinkmann for their professionalism, attention to detail and expertise in their field.
John Solomon

An agent worth her SALT!

Everything we asked for was provided with the least amount of trouble.

Can certainly recommend her.
Jack Scott

Put simply Phoebe was incredible.
She should write a book on how to be an agent.

Not only did Phoebe make the entire experience not only pleasant but dare I say enjoyable, she smashed expectations when it came to getting a result.

Put simply if you are looking to sell this legend is the person to do it for you.

Thank you so much!
Tim & Suzy Rasbash

Phenomenal: Phoebe was a pleasure to work with, and her commitment to the sale of the property was truly phenomenal.

The results far exceeded my expectations, and this was in no small part due to Phoebe's advice throughout the whole process and her ability to attract buyers.
Ben Ferris

Our experience with James and his team was positive in every aspect. We found James pleasant to deal with and constantly available to answer questions and address concerns.

James and his team regularly updated us with progress reports and offered excellent strategy advice.

James went above and beyond our expectations, often working hard for us outside of regular business hours. I would not hesitate to recommend James and his team.
Rashid & Jane Saleh

Property sale 1 of 2

This property was part of a deceased estate and there were several issues to be resolved before it could be sold.

James and his staff were always ready to assist in any way they could to resolve the issues and to ensure that the best price was achieved.

Totally professional and trustworthy organisation!
Highly recommended.
William Morrison

Property sale 2 of 2

This property was part of a deceased estate and James advised the executor the best way to approach the sale of this property. We were extremely satisfied with the advice and assistance James gave us leading up to the auction and we are very happy with the result achieved.

James Dunn is a thorough gentleman. No problem was too large and it was a pleasure to have James and the staff of Richardson and Wrench Double Bay acting on our behalf. We were kept fully informed during the entire process.
William Morrison

I have dealt with James Dunn for two different properties (buying and selling my properties) and can genuinely say that he has done an incredible job for me on both counts.

To whom it may concern, I have been buying and selling properties for over 35 years and I believe that James Dunn is the most knowledgeable and professional agent I have ever dealt with to date and I have no issue with James using me as a personal reference. I wish James every success for the future.
Dominic Casey

I used James Dunn to sell an apartment in Oxford St, Darlinghurst in early November. As it was part of my father’s estate, he was very caring and gave me good advice at each step. He continually updated me on developments. When the existing tenant became difficult, James went to see him to sit down and chat; he got to the bottom of the problem and proposed a solution that everybody was happy with. Before the Auction James was very helpful with bidders’ last minute contract change advice, at the auction we had 6 bidders and he worked hard to get a result well above the reserve.

I was so pleased that I again used James for a second property that I was going to sell later next year and moved the second property forward to mid-December. I have found James to be very accommodating. He is communicative and understanding with a “nothing is a problem attitude”. He definitely puts in extra effort and I can't recommend him highly enough.
Jenelle Courtenay

Where do I start? I wrote a review about Phoebe's wonderful performance buying from her ... now I have just had an even better experience selling through her . She is amazing!

Phoebe applied so much effort, knowledge, enthusiasm and diligence as our agent in selling our property, in what turned out to be not just a very favourable result, but was extremely stress free. Now how often does that happen?

I would highly recommend Phoebe to anyone considering either buying or selling - she's the go too girl!

Richard Martin

My husband and I purchased 67 Cameron St Edgecliff recently. The selling agent Phoebe Shepherd was an absolute delight to deal with.

We could not fault the professional and friendly attention shown to us, including helpful follow up advice after the sale had concluded.
Maryann Rasmussen

This is just to thank you for the outstanding service and efficient way Richardson and Wrench Double Bay (Veronika and Robynne) handled my sale in Retford Hall.

Your database of clients was extensive and this enabled us not to have to go to auction. You were always early for the open inspections. Your knowledge of the market was excellent and sale conditions were handled thoroughly.

Thank you all for a superb effort. I will happily recommend your services to any further sellers and will be using you in the future.

Diana Shatz

I highly recommend James as an agent - both from a buyer's and vendor's point of view.

His excellent market knowledge of the Eastern Suburbs gave me confidence in his approach, while his authentic and determined nature helped achieve a great outcome for this sale.
Kinsey Yuen

My wife and I have known James Dunn for over 3 years and recently he sold our property in Paddington for a strong price. James sold us the property 3 years earlier so we have had the benefit of observing him on both the buying and selling side of a transaction.

Through both processes - buying and selling, we found James to be honest and diligent and his advice and assistance invaluable throughout. It’s a rare thing for an agent to be able to provide balanced and insightful advice to all parties involved. It is a real credit to James communication skills and integrity.

We wish James every success and expect to deal with him again
Michael Fenech

We would like to acknowledge the fabulous experience we have had in dealing with James in the recent sale of our apartment in Woollahra. We believe that their commitment and dedication to us as clients was incredible. Their focus on end result was beyond question and their motivating advice, detailed reporting and patient and calm attitude during the process was highly appreciated, especially for newbies to the real estate game like us. We truly wouldn't have been able to do it without them.

From the onset we had confidence we were in the right hands and have no hesitation in recommending either or both as well as the dedicated sales and administration team behind them to others who value professionalism, honesty and integrity. Everything along the process was done with urgency and smile. Hugely professional whilst maintaining a friendly relationship! Thank you!
Martin Hegarty

James Dunn`s qualities include some not always found in members of his profession. He never oversells and is extremely patient. He is realistic in assessing possibilities and always ready to discuss alternatives. He is very accessible often at unsocial hours and rapid to respond. He is sensitive to nuances in his interpersonal relationships.

All in all I cannot recommend him too highly.
David Rogers

Paul (Kantor) genuinely understands and cares about people. We suspect that the record-breaking price he, Annabelle (Webb) and Marion (Badenoch) achieved for our property was due as much to the fact that they also treated the buyers with real human understanding and interest as it was to the fact that they are just extremely good at what they do. They always made us feel they had our backs. They resolved problems other agents understandably leave for owners to deal with, and usually, they had already resolved them by the time we even knew they existed.

We’ve sold properties before but never where everything was handled in such a simple, efficient, caring and stress-free way. We were travelling old-fashioned first class where every need is taken care of as soon as it appears. Having experienced selling with Paul, we wouldn’t use anyone else to sell our property.
Trixi and Eli Symonds

Margot and I want to thank you Paul so very much for looking after us so well, we could not have found anyone as kind and caring as you. It was wonderful how you kept in touch nearly every day making us feel secure and managing to find such nice new owners. Hope they will love our house as much as we did and have many happy years. We also want to thank your 2 assistants Susie and Annabelle
Angela Dalrymple

Now that the sale of my apartment has been secured, I don’t want the moment to pass without expressing my sincere appreciation and thanks to you and your team for your work on my behalf.

I interviewed six agents before choosing your firm to represent me. What distinguished you team from the others was your understanding of the subtleties of the market in this area, your professional construction of the marketing program and, most of all, your ethical approach. You, as team leader, you were invaluable in guiding me through what, for me, was a pretty harrowing experience. You identified early the “right” likely price, got your team working on you customer data base and quickly led the process to a successful conclusion. I could not be happier. Thank you.

Please convey my gratitude and thanks, too, to each of the members of your team. I liked working with a team of girls, Ania, Marion and Susie. They were great. They really brought added value to the experience

Ambrose Dunne

I engaged Paul to sell my unit. I was very nervous to start off with especially since I came off a very bad experience. After a short meeting with him Instinct told me I could trust him. He was very informative and enthusiastic and I could see that this man had years of experience.

Above all Paul is a man of integrity and honesty. He got me the result that I wanted in two weeks, and all I can say is that I had wonderful experience with Paul. I would highly recommend him to anyone wishing to sell their property.
Zambella Plokhoy

Thank you for the way you prepared the strategy and delivered the sale of our apartment. Your advice was greatly appreciated and reflected your experience and capability particularly by sticking to your plan. Susanna was always enthusiastic and an able support to you at all times. And you kept the marketing budget under control and came in under it as well. You targeted the right buyers in your marketing campaign which resulted in a short period of time between offer and exchange, which went effortlessly. Thank you for a very pleasant outcome
Suzie and Gary Penny

I have known Paul for quite a number of years as one of the Real Estate Agents in my area. Most of the time that I came across Paul, it was as a ‘prospective purchaser’ while inspecting properties for sale. Paul was always enthusiastic about the property he was ‘showing’, as if it was his own home!

During my 30 + years in the area I got to know most of the Real Estate Agents. Once my husband and I decided to sell our Family Home, we invited Paul (and a couple of other agents) to give us an assessment of the home and some guidance for the process. Paul got me a pen and paper and methodically guided us through the various steps that we needed to do in preparation for the sale - no stone was left unturned! He organised the appropriate contacts and help as needed and constantly checked that all was going to plan.

In addition, Paul is a true gentleman and with his vast experience in the Real Estate business, his obvious love of his job and wonderful way of dealing with people, we decided to select Paul as our Selling Agent. Paul had lived in the area for more than 40 years so his local knowledge of the area was important and also a ‘deciding’ factor in his selection. Paul’s Assistant Susanna Ma is extremely sweet, polite (as is Paul) and very efficient. On the rare occasion that Paul was not around, she ensured that all was going smoothly. She was extremely reliable and returned our phone calls immediately. Together as a team, their communication was ‘top class’ particularly when the campaign commenced. They always kept us informed of the latest feedback and information regarding the inspections etc. Between them they gave us confidence and made our experience much less stressful and we now feel part of the Richardson and Wrench Family.

Carol and John McGruther

Thanks Paul Kantor and Susanna Ma for their assistance in the sale of our family home. It was an emotional choice selling the house after seeing it in our family for close to 50 yrs. After interviewing many agents we decided on Paul and Susanna because of their down to earth approach and open communication style.

An early problem was quickly rectified before the campaign went to air. It is a mark of a good business that deals with these sorts of issues quickly and efficiently, listens to their clients concerns and efficiently rectifies them
Caryn, Michael & Kevin Wun

If you are using Paul Kantor as your Real Estate Agent, you have made an excellent choice. If you are still undecided then please sign up with him. I can assure you that you won’t be disappointed in his results.

Paul and Susie made a very effective team. We know because we have recently sold and bought through them, to our personal gain.
Paul is an excellent negotiator and this was especially noticeable when he negotiated on our behalf for our new apartment. He not only had the price reduced but also arranged some inclusions which we wanted.

Susie was her inimitable self, showing us around and giving us her ideas as a trained Interior Designer.
Edward Theordore & Virginnia Ross

Dear Paul, as you have already received many medals, including Gold for ‘Outstanding Sales Performance’ last year, there is little I can add about your dedication and hard work on behalf of your clients. However, I would like to say that unless one has had the experience of being one of those clients, then there is no way of knowing the difference between you and other agents.

Your good humour and profound knowledge of the property market are formidable qualities. However I think the most outstanding feature of your technique is your ability to make the vendor feel part of a team. With you and your excellent assistant Susie, I feel inclusive, and well informed about any decisions taken. You were always available to advise and inform and I greatly appreciated your weekly Newsletter. My unit, I believe was a price record breaker in its category and that was entirely due to your complete endeavor and understanding of the Real Estate Industry.

My sincere thanks to you and Susie for the stupendous work you put into such a successful outcome for me.
Anne Goodall

Thank you for all your help, we are really excited by the result.

Susie and Paul have done a great job and we are most appreciative

Kathy & Michael Gleeson

It is our pleasure to recommend Paul Kantor as your real estate agent. Go nowhere else! Paul’s professionalism, care and compassion are a beacon for the industry in which he has worked for a number of decades.

Over these years we have valued his counsel, his friendship, his integrity and his sense of humour.

There is no one better.
Greg Levenston & Judith Morrice

Thank you for your email and your very kind words. Your effort in achieving $2.7m was indeed outstanding. Shirley and I had that figure in mind from the outset. Our deepest thanks and appreciation.

Further, we were delighted in the way you handled our sale - it was truly well thought out and your strategy proved you can turn a negative into a real positive. You are a true professional and we would not hesitate any time in the future to use your services and to recommend you to friends and family. I have a drink waiting for you as a L'Chaim for a job extremely well done
Shirley & Morley Lewis

I have known Paul Kantor for over 10 years. In that time he has sold two properties for me. In both case I found him to be the epitome of what a top-line real estate agent should be; highly professional, unbelievably competent in every facet of the business and very honest.

He really makes it easy and stress free for vendors and achieves excellent results. I can’t imagine there being a better agent for domestic real-estate in the Sydney Eastern Suburbs and I recommend him in the highest possible terms
Robert Shelly (Lecturer, School of Law, UNSW)

Things have been really manic and hectic with me selling my apartment in Darling Point. My friend Colin said to me one day: "Tamara, why can’t you try Paul Kantor, I think that he will help you. He is a very nice man". I hired Paul, and I gave up on other estate agents as they were incompetent .I have been with different agents for nearly two years, can you believe? I had a great time with Paul, who conducted the inspections smoothly and efficiently. For me it was a lot of fun and stress in equal measure. The rapport was good with Paul, and the communications were amazing.

Paul runs his business very professionally right from the word. My place was sold quickly with interested and appreciated buyers. We had an amazing outcome. Paul also helped me to find a new abode. I must say, that it is inspiring to know such people like Paul Kantor have faith in the business and believe, that it will succeed. If I decide to move in the future, it will be Paul again I will be dealing with. I hope things will be continue well for dear Paul. Huge thanks from Tamara and Bernard Haneman
Tamara Haneman & Bernard Haneman

Thank you so much Paul!!! Despite the stress and seemingly never ending campaign, I am going to miss it!!! I want also to express my gratitude in being always taking or returning my calls!!

Your professionalism and patience is very impressive!! I would definitely recommend you above everyone I have dealt with!! My sincere thanks.
Susan Yu

I wanted to thank you very much for your support and help throughout the whole process. I felt relieved that you as an old family friend were managing things. I thought you handled everything superbly and although I wasn't at the auction, the evening reflected your skills and experience. It was as though you had written the script for the auction!

When we are next in Sydney, I'd love to take you and Katie out for a very special meal.
Haydn Perndt

I would like to comment on the sale process & commend you on your structured approach in keeping us up to date & informed on all aspects of the sale. At no time did we feel like we were not sufficiently informed on all aspects of the sale & the regular face to face meetings where you took time to travel to my place of work was greatly appreciated.
Jason Cavanagh

Thank you both for the enormous effort & energy you both applied to our Auction campaign. You kept us thoroughly up to date during the campaign & you both went ‘the extra mile’ to assist us wherever possible.

Most importantly, your assessment of the likely sale price was accurate which greatly assisted us in planning for our next home. It was a pleasure to work with you
Samantha & Stuart Sayers

As a busy professional I value service providers who deliver good value with the minimum stress and disruption to my schedule.

Due to your professionalism I had little to do during the sales campaign except to sign off on your recommendations.

The speed and ease with which you were able to access services and costings for us through your contact network of local trade’s people was also a great time saver.

I would have no hesitation in recommending you to any friend wanting a very competent and experienced agent in the Eastern Suburbs.
Les Szekely

Both Barbara & I were most impressed at your professionalism & the attention to detail that attended the whole transaction. As a Real Estate Valuer for 43 years, I can truly appreciate the skill, detailed organization that went into the successful sale of our property. It was unsurpassed in our experience of Real Estate transactions in the Eastern Suburbs that we have undertaken, both for ourselves & for our three daughters, over the last 21 years
John & Barbara Reen

Selling a house is not a straightforward and simple process. It is laden with emotion, expectations and many practical requirements Paul’s diligent stewardship of the process, with help from his assistant, helped to ensure our experience was a positive one. His proactiveness & polite manner ensured any opportunities & interest in our property were optimized. His experience & astute reading & sensitive encouragement of potential buyers no doubt helped us get over the line.
Judy & Anthony Kahn

Paul achieved for me a price that exceeded my expectations. His all-round performance as a Real Estate Agent was superior to other Agents who were involved in the marketing of my house over a period.

Paul Kantor displayed remarkable perseverance & patience. He demonstrated considerable skills in his dealings with many potential buyers. He provided expert advice to me. I had full confidence in him
Malcolm Dan

I wish to pay tribute to the outstanding work of Mr Paul Kantor in action as agent on the sale of my unit. His conscientious attention to detail throughout the transaction has been very commendable.

A notable feature of his method of doing business is his readiness at all times to keep the client well-informed about the reactions of prospective purchasers as expressed during inspections.

I am well pleased with what he has done and how he has done it
Hon T.E.F. Hughes, AO QC

I should like to thank you both for the very good result obtained for the sale of my Darling Point property. I am quite sure that without the extra effort you both put into the sales process the price obtained would not have been so high
Louise Taylor

I recently used the services of Paul Kantor and his Co-Agent to sell my house in Victoria Road, Bellevue Hill. Although it was a tense time for my wife and I during the campaign, I found Paul to be reliable, enthusiastic and caring which made the process much easier for both of us. His advice was sound and correct and his determination in the auction room resulted in a great sale at a price which we were pleased to accept. If you want an Agent you can reply on with a high degree of experience and integrity then I suggest you contact Paul without delay.
Elijah & Marlena Udovitch

Paul and Marion were very flexible, motivated, helpful and above all - respectful of our time and energy. They were always on time, took it upon themselves to understand many little details of our house and pros/cons of the area etc. The way they did this really sold the house.

We have dealt with a few agents in recent times and Paul and Marion were the most professional, hard-working and sincere. They will continue to be successful in this field.
Steven McMahon & Pernille Fletcher

One of the reasons I contacted Paul Kantor about being the agent for the sale of my special apartment at the Harbour’s edge at Milsons Point is the very professional way he dealt with three property transactions he conducted for my Late Mother in the Eastern Suburbs area. The only concern I had in my mind at the time of initial contact was that my property was “northside” and Paul operated mostly in the Eastern Suburbs and the City. I should not have been concerned. The fact that Paul had to travel over the Bridge for openings on the busiest mornings of the week for him was no problem to him what so ever.

I was particularly pleased with the way Paul kept me informed of any enquiries from interested persons, often more than three times a week. At the time of initial offers from the eventual buyer Paul provided me with his advice on the strategies I should adopt to maximise the sale price in our dealings with the buyer. I would have no hesitation in recommending Paul as the real estate agent for anyone wishing to sell property.
Geoffrey Wall

To say we were pleased with the auction result achieved by Phoebe and Marion would be an understatement.

From the initial expert marketing advice on presentation, sales method and timing through to the auction itself we were very impressed with their effort and professionalism. Throughout the sales campaign itself we were kept fully up to date with progress and feedback from potential buyers.

We would have absolutely no hesitation in recommending Phoebe and Marion to anybody considering selling their property.
Maggie & Peter Atkins

I bought my apartment in Darling Point at Auction and Phoebe was the listing Agent for it.

Originally from Hobart she has a warmth and genuineness that is not seen in the Eastern Suburbs pretty much anywhere - let alone in the real estate game. She was open, friendly, crystal clear, and up front with what she knew and what she didn't - and there haven't been any surprises since moving in that I wasn't aware of prior to buying.

She has maintained contact and provided updates of properties that bear some relation to mine (good and bad) to give a clear indication of what exactly I'd purchased and how its value was tracking. She's a real person in a business where talk is cheap. I'd buy from her again.
John Paul

Phoebe was very helpful in helping us purchase a property in Elizabeth Bay. As we were overseas, she was great at updating and communicating with us.

She was also very helpful in bring in tenants and knows the market very well.
Michael & Ding Horman

I was very impressed with the way Phoebe went beyond the call of duty to make sure everything surrounding the sale worked as smoothly as possible - advising on the transaction, encouraging the buyers and getting the sale through to completion.
David Coghlan

Not your average agent!

Phoebe was an absolute pleasure to deal with when purchasing our property. She accommodated all of our needs including organising numerous pre-settlement inspections, returning our 100 phone calls & questions regarding the property. She made the whole process as easy as it could have been.

Thanks for your help Phoebe, it didn't go unnoticed!
Michael & Melissa Maughan

We couldn't recommend Phoebe highly enough. Throughout the process of purchasing our property, Phoebe provided excellent service. The open house at the very beginning was run with care and consideration and from then she had us very interested, in an area, we hadn't previously considered. Phoebe's market knowledge, professionalism, and warm nature were genuine factors that ultimately contributed to our purchasing 5 Grosvenor Street. We always felt that she was very fair to both parties (seller and us as buyers) and she manages to find a great balance between personal attention and professionalism.

After almost a year of open houses, dealing with estate agents and the competitive Sydney property market Phoebe was a breath of fresh air. We will stay in touch with Phoebe and consider her first if we were ever to sell our property.
Emily & Tom Armstrong

I have had the pleasure of dealing with Phoebe Shepperd in the purchase of my unit at Darling Point.

Phoebe, working for the vendor managed to achieve a wonderful and win win result both for her client and for me. I placed my trust in her to also organise a bidder at the auction for me and she won my unwavering support for her because of the integrity and loyalty she employed for both of us throughout the process achieving a wonderful result for both sides.

I would have absolutely no hesitation in recommending Phoebe Shepperd to anyone as the most thoroughly honest and professional real estate agent I have met throughout my 14 years of property investing purchases in 3 states.
J Bussanich-Hudson

Jonathan and I want to thank you for the excellent management of the sale of our home. You took us from not 'really being on the market' by qualifying an appropriate buyer, bringing them to our home and finalising a deal in a short space of time. Your efficiency, attention to detail and patience is highly commendable and you never let us down in the process. You went beyond the call of duty whilst we were overseas, organising various trades people (including gaining comparative prices) to satisfy the purchaser as well as our needs.

It has been delightful dealing with you through this rather challenging process and deadlines of the purchaser as well as satisfying council needs.

We have no hesitation in recommending you to anyone who is looking for an agent who is engaged, delightful and incredibly hard working.
Rachelle and Jonathan Seeff

Selling a family home is an extremely emotional transaction, requiring compassionate and authentic relationships with your choice of agency.

Our successful sale of Milroy Avenue,with Richardson and Wrench, Double Bay, demonstrated the perfect transaction and right choice of agent.

The ability to read any market and place our property accordingly, was an enormous plus as we entered the sales campaign, Michael Dunn and Phoebe Shepperd were always available, eager to provide "feed back" and genuinely worked hard for our result.

The greatest asset in any business, is relationships, returning to an agency that you see as "your family agent"……thank you both for care and attention to detail like no other.

We look forward to a long relationship with you both.

James and Libby Patterson

Selling a family home is an extremely emotional transaction, requiring compassionate and authentic relationships with your choice of agency.

Our successful sale of Milroy Avenue,with Richardson and Wrench, Double Bay, demonstrated the perfect transaction and right choice of agent.

The ability to read any market and place our property accordingly, was an enormous plus as we entered the sales campaign, Michael Dunn and Phoebe Shepperd were always available, eager to provide "feed back" and genuinely worked hard for our result.

The greatest asset in any business, is relationships, returning to an agency that you see as "your family agent"……thank you both for care and attention to detail like no other.

We look forward to a long relationship with you both.

James and Libby Patterson

We first met Phoebe a few years ago when viewing a property listing she had in Vaucluse. While the home ended up not being right for us, Phoebe was very patient in showing us through the home several times. Phoebe checked in with us very few months in the ensuing time, keeping us up to date with listings we may be interested in. When the call came a few months ago that Phoebe thought she had the perfect home for us, she was right. During the buying process she was always available, flexible and accommodating. There were many late night and weekend calls and meetings, with contracts being exchanged at 9pm on a Saturday night! At all times Phoebe was positive yet not pushy and completely earned our trust.

It was thus an easy decision to use the “Phoebe Shepperd and Michael Dunn” partnership to sell our home in Rose Bay. What a great team! Everything was well planned, we were kept completely up to date and were well advised. The marketing was excellent and the attendance at our open homes was incredible. We took their advice and went to auction with our home rather than taking offers beforehand – that was the right decision, achieving us a price way beyond our reserve. We have been singing Phoebe’s praises to anyone who will listen and feel very confident in giving her a thorough recommendation if you are considering selling your property. We are happy to be contacted for further information.

Fiona & Sam Mann

Phoebe has to be one of R&W best assets.

From our first encounter at inspection Phoebe engaged us with ease, and was helpful but not pushy. If there was something she couldn’t answer, she took the time to follow up and provide us with a prompt response. She accommodated our needs and was available to talk with us late at night after we put the kids to bed. Phoebe’s genuine nature made us feel comfortable and nothing we asked or arranged for ever felt like an impost.

On auction day, Phoebe demonstrated her skilful ability in getting the best outcome from us as the buyer, again without being too pushy. The week that followed was one of intense negotiations in which Phoebe worked incredibly hard in bridging the divide, by communicating effectively and transparently to close the deal.

We were so impressed with Phoebe throughout the journey that we engaged her to sell our property. She did an excellent job in guiding us through that process and kept us on track, as well as provided many relevant contacts to get our property ready for sale. We sold our property above market expectation. Phoebe Shepperd is a consummate professional in residential sales and we recommend her without reservation.

Clement & Trish

We recently purchased a family home through Phoebe Shepperd. Phoebe is an energetic, passionate realtor who was always ready to assist us - whether that was showing us through the property multiple times, answering queries, assisting with contacts and leads or offering advice.

I always felt that Phoebe was looking after both her client and us, and her integrity and enthusiasm for her work is evident. I believe she will only continue to grow as a presence in Sydney property.
Emma Wheater

We recently purchased an apartment through R&W Double Bay and had the pleasure of dealing with Phoebe Shepperd. We found her to be friendly and obliging throughout the pre purchase stage, getting back to us promptly, whenever we enquired about something.

In the period between exchange of contracts through to settlement, Phoebe was always more than happy to arrange access to the apartment for us, no matter how many times we made this request of her and was always a pleasure to deal with. She has a wonderful personality and was always upbeat and smiling. Nothing was too much effort for her.

Phoebe would be our choice of agent in the future.

Sue & Phil Abrams

Thank you for your professional and friendly approach to the sale of my mother׳s apartment. Every detail was attended to taking into account the smallest detail. The photography and advertising campaign was successful. Your constant updates and phone calls were particularly helpful for me being so far away.
Thank you again. It was a pleasure to deal with you.

Yvonne Ramon

Thank you for your professional and friendly approach to the sale of my mother׳s apartment. Every detail was attended to taking into account the smallest detail. The photography and advertising campaign was successful. Your constant updates and phone calls were particularly helpful for me being so far away.
Thank you again. It was a pleasure to deal with you.

Yvonne Ramon

We approached Richardson and Wrench, Double Bay to sell our late mother’s apartment in Darling point.
We worked with Phoebe Shepperd whom we found to be highly professional, very attentive and not full of herself. She was highly communicative and we appreciated her wisdom in all aspects of marketing and presentation.
She presented the property with the care and attention, as if her own on every inspection and achieved a sale at a very good price.

Thank you for a great job, Phoebe.

Chris Switzer

At the end of last year we decided that it was time to sell our Kensington home of 11 years. Our 3 kids had grown up there so it was quite a big decision. Phoebe and James were very reassuring and helpful from the word go. Phoebe advised us how to get the property in the best shape for inspection and always gave us prompt feedback from prospective buyers. She was always available either on the phone or in person. When an offer was made prior to auction Phoebe and James guided us through the process to a successful outcome. They were both very understanding and responsive and a pleasure to deal with.
Jennifer Feller

Paul & Kathleen exceeded our expectations at every turn, focusing on our needs and requests. We always felt totally looked after and at ease with every step of the process. Their professionalism, expertise & marketing ability was exceptional & regular telephone updates following open inspections kept us fully informed about the progress, always expressing their views clearly, honestly & with sincerity. We would be delighted to recommend their services to any prospective clients
Susan & Louis Nicolas

Brilliant Real Estate Experience

This letter is to thank you and your team, Veronika, Kate and Leah for the outstanding service you provided to me and the rest of my family in marketing and selling our old family home (held in the same family and never on the market since 1920) following the death of our parents. It cannot ever be easy getting a “deceased estate” property into the best possible condition for sale, but with your help and guidance the old house certainly did look its best over the weeks leading up to the Auction in November 2015.

Now, nearly three months later, settlement has been completed and our family is very happy with the result. The professionalism, efficiency and facilitation of the process shown by everyone on your team made this emotionally traumatic event much easier for all our family members who were involved in the sale of the house.

The photography, advertising, open house inspections (and private inspections), the video of the property, the auction, and all the paperwork were handled by you and your team expeditiously and made us feel the marketing and sale of our family home has been entrusted to good hands.

So thank you all for a superlative effort. My four siblings and I all appreciate everything you did for us and we are very happy to recommend your services to any of our friends who need Real Estate help.

Alec Harris

Being our first sale and of a property; a Darling Point apartment, which had been a genuine residence and home for 10 years the decision to sell was daunting alone and the process overwhelming.
We reviewed a number of local Estate agents, R & W shone through as our preferred choice. At that time we had not fully understood the gravity and science of the sale process. As we embarked into the sale we found we were in even more expert hands than we knew existed. Robynne and Jack of R&W professionally and precisely; with a full understanding of our emotional attachment to the property, guided us though the sale from beginning to an enormously successful auction. From the first opening house to the very last phases of the sale we were kept completely informed of every aspect; from potential buyers to movement in the housing market, it was all extensively covered in our weekly meetings and weekly reports
My partner and I could not have been more impressed with absolute service and expertise that R&W delivered at every stage across the entire sale process. We knew we were in expert hands and could not speak more highly of our experience with R&W.
Bruce Edward Watson

As first time home owners, selling was something that we hadn't yet been through yet. Phoebe was fantastic at informing us, makings feel in control and in the loop with the sale of our home. Phoebe was not only very professional but extremely friendly and warm, never letting us feel the pressure and allowed us to guiding us with decisions but making us feel comfortable with every decision we made. I felt she went above and beyond, this made selling our home a great experience, which was also very successful. We enjoyed working with Phoebe in selling the house and would recommend anyone selling to jump on board with this strong, successful agent, we can not thank them enough for her exceptional work.
Michelle De Saxe

Phoebe delivered a great sales result on our family home in Kensington. She was courteous, professional and very easy to deal with. We received regular and accurate feedback during the marketing campaign and, when it came to negotiating with potential buyers, we feel that they were able to extract the best the market had to offer. I would recommend Phoebe without any hesitation to anyone looking for a good agent.
Andrew & Miffy Lau

Being our first sale and of a property; a Darling Point apartment, which had been a genuine residence and home for 10 years the decision to sell was daunting alone and the process overwhelming.
We reviewed a number of local Estate agents, R & W shone through as our preferred choice. At that time we had not fully understood the gravity and science of the sale process. As we embarked into the sale we found we were in even more expert hands than we knew existed. Robynne and Jack of R&W professionally and precisely; with a full understanding of our emotional attachment to the property, guided us though the sale from beginning to an enormously successful auction. From the first opening house to the very last phases of the sale we were kept completely informed of every aspect; from potential buyers to movement in the housing market, it was all extensively covered in our weekly meetings and weekly reports
My partner and I could not have been more impressed with absolute service and expertise that R&W delivered at every stage across the entire sale process. We knew we were in expert hands and could not speak more highly of our experience with R&W.
Bruce Edward Watson

When we saw this most amazing Arts and Crafts era gem of a house, it sold itself to us. But there was one person, in particular, who took as much stress out of the auction and buying process as is ever possible with these things. From the first time we viewed the property, less than a week before the auction, until moving in three months later, Phoebe Shepperd from Richardson and Wrench Double Bay was a constant. She was forever available and willing to help, from inspection reports and auction tactics to contract negotiations and pre-settlement planning. Phoebe struck us as a refreshingly genuine individual with a real desire to make sure all parties were happy with the outcome. We cannot recommend Phoebe highly enough and would certainly have no hesitation in employing her services again in the future.
Clare Caldwell and Matthew Kie.

We recently purchased an apartment through R&W Double Bay's Phoebe Shepperd. We found her to be very professional at all times and responsive to our numerous requests to visit the unit. We did not feel pressured in terms of number of visits or our offer. At the same time, Phoebe was clearly working for the vendor and appeared to serve their interests very well.
The Buyers of Cowper Wharf Road, Woolloomooloo

I have been extremely pleased with their professionalism, in particular their efforts to keep me informed, both in writing and by phone, of all developments during the sale period. Above all, I appreciated their empathy & understanding in what was, for me, a stressful time.
Jan Beck