Testimonials
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James Dunn |
Their professionalism is exemplary. Thank you for the successful sale of our unit in Darling Point. I would recommend James and his team highly. He is straight forward, enthusiastic, gives excellent advice and will get the job done efficiently for you. Thanks R&W, Cecelia
Cecelia Chaussemiche (Vendor)
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James Dunn |
Vivien Jackson (Vendor)
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James Dunn |
Thomas Withers (Vendor)
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Veronika Turnbull |
Libby Darlison (Vendor)
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Michael Dunn |
Scott Cook (Vendor)
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Marion Badenoch |
Scott Cook (Vendor)
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Andrew Birbeck |
Scott Cook (Vendor)
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Veronika Turnbull |
She ensured that the house was fully prepared for sale by involving the relevant trades and advising on aspects to be improved to ensure that it looked stunning in the photos. The R&W database provided an initial off market campaign to create competition and she correctly identified that I should then go on market and to auction to maximise the sales potential. Veronika was superbly professional throughout, worked very hard on the potential buyers and worked long hours as she had to do individual viewings due to the COVID lockdown. Veronika was a pleasure to work with throughout the experience of the sale and always keeping me fully informed and taking on all of stressful aspects of a house sale. Thank you so much!
Tracey Driver (Vendor)
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James Dunn |
James was well researched about our apartment block, suburb sales & potential buyers.
We were always provided with updates & detailed feedback & reports on the progress of the marketing of our property & given great advice regarding our go-to-market strategy & renovations. It has been a wonderful experience & the result incredible! We can’t thank you enough nor recommend you more highly! Thank you!!!
Priscilla Arnold (Vendor)
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James Dunn |
Robert Webb (Purchaser)
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Phoebe Nothling |
Cameron Lloyd-Cocks (Vendor)
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Tim Muckenschnabl |
His attention to detail and ability to be pro active by not leaving a stone upturned made selling my property feel easier than expected.
Thank you Tim for a magnificent job done, and I could not be happier with the outcome !
Cameron Lloyd-Cocks (Vendor)
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Veronika Turnbull |
Veronika has a real depth and years of experience . I received written weekly progress reports and detailed summaries of specific interested buyers. Separate detailed analytics from on line reports were also provided weekly. Regular telephone and face to face updates with Veronika and the team through the campaign kept us well informed. Veronika could not have fought harder for us to get us the best outcome possible.
Tony Doyle (Vendor)
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Veronika Turnbull |
Veronika is a highly motivated and energetic agent with extensive knowledge of the real estate market in the Paddington area. Her communication throughout the campaign was excellent as were all her suggestions to prepare my property for sale. Veronika’s motivation, energy and communication skills contributed enormously to a successful sale.
Cameron Leigh Herbert (Vendor)
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Veronika Turnbull |
Veronika is very personable, organised, dynamic and persistent. She really looks after her clients very well- with regular advice, feedback and practical help with sale preparation. Veronika always makes time for her clients. I highly recommend her.
Margaret Rodgers (Vendor)
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Veronika Turnbull |
Veronika has been marvelous in helping me to find the perfect apartment in the perfect building for me. She made herself available to me and was honest and straightforward in her approach. Charming and fair, I would not hesitate to recommend Veronika for both her skill and her knowledge of both the building in which I purchased, and also the local area
Amanda Schieff (Purchaser)
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Erica Elzein |
If you have a property and are looking to rent it out, I'd recommend reaching out to Erica Elzein and the R&W team more broadly. I'm a tenant, but I work extensively in this space. The R&W team know the market, and will secure the rental value (and tenant) that is most in your interest.
Very professional, very flexible, responsive, and direct communication style. Highly recommended.
Ryan Williams (Tenant)
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Veronika Turnbull |
Veronika has great knowledge of the area and what is happening in the market today Veronika and associates are super easy to work with, very trustworthy and reliable. The team are very responsive to calls, emails and texts and are very quick to organise everything that is needed to be ready for sale in a short period. Veronika has made the experience of selling our home a wonderful one and for that, we thank her!
Paul Tsalikis (Vendor)
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Michael Dunn |
Edward Dawson-Damer (Vendor)
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Andrew Birbeck |
Edward Dawson-Damer (Vendor)
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Veronika Turnbull |
Dan Sofo (Buyers agent)
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James Dunn |
Delphine Kuiken (Vendor)
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Veronika Turnbull |
I just sold my second property with Veronika and have received nothing but exemplary service on both occasions. She is honest, to the point, a great communicator, works with the utmost integrity and when the pressure is on she drives the best deal possible for her vendor. She works above and beyond expectations. She is ballsy and confident and has over-delivered on both occasions. I trust her implicitly, value her guidance, and love working with her because she is a rare agent who I don't feel ever bullshits me. She eases the stress of real estate transacting. Highly recommended. I'd give her 7-stars if there was that option.
Helen Lowy (Vendor)
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James Dunn |
From the beginning of the contract period until the sale, James was in regular contact, worked diligently and consistently on my behalf and always answered and returned calls to keep me updated. He and Jack Greentree were both courteous, reliable and hardworking and really wanted to get a good sale for me.
I’m very grateful to them both and will have no hesitation recommending James and agreeing with others that he was the perfect agent. I would be happy to be contacted at any time by others who are considering working with him.
Thanks very much James and Jack. I appreciate the time and effort you put in on my behalf.
Delphine Kuiken (Vendor)
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Jack Greentree |
From the beginning of the contract period until the sale, James was in regular contact, worked diligently and consistently on my behalf and always answered and returned calls to keep me updated. He and Jack Greentree were both courteous, reliable and hardworking and really wanted to get a good sale for me.
I’m very grateful to them both and will have no hesitation recommending James and agreeing with others that he was the perfect agent. I would be happy to be contacted at any time by others who are considering working with him.
Thanks very much James and Jack. I appreciate the time and effort you put in on my behalf.
Delphine Kuiken (Vendor)
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Veronika Turnbull |
Veronika, and her associates, were exceptional agents. Organised, efficient and reliable. Great communicators, we felt informed and included throughout the entire process. Veronika used her local knowledge and expertise to help book cleaners, recommend solicitors etc as well as providing accurate and insightful advice regarding the real estate market. Seamless process. Very highly recommended.
Jill Dobler (Vendor)
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Veronika Turnbull |
Veronika is a consummate professional and exceptional real estate agent. She is incredibly knowledgeable, motivated, warm, transparent and honest, and an excellent communicator. Veronika is extremely hard working and nothing was ever too much trouble (even after hours or on weekends!).
Veronika was a joy to work with at all stages of selling our home and we cannot recommend her services highly enough.
Gabrielle Creswick (Vendor)
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Veronika Turnbull |
I work with a lot of agents in different regions of Sydney - everyone with a different level of attention and approach to their sales.
Veronika and the team were professional throughout the whole buying process making this transaction not only as stress free as possible but fair, seamless, and actioned in a timely manner with all of my queries responded to swiftly and accurately (as well as after hours).
My client is very happy with the outcome and this is greatly due to the way the exchange was handled by Veronika and the team at Richardson & Wrench.
Kimberley Ackerman (Buyer's agent)
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Marion Badenoch |
I work with a lot of agents in different regions of Sydney - everyone with a different level of attention and approach to their sales.
Marion and the team were professional throughout the whole buying process making this transaction not only as stress free as possible but fair, seamless, and actioned in a timely manner with all of my queries responded to swiftly and accurately (as well as after hours).
My client is very happy with the outcome and this is greatly due to the way the exchange was handled by Marion and the team at Richardson & Wrench.
Kimberley Ackerman (Buyer's agent)
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Veronika Turnbull |
Veronika was very professional in her approach and very knowledgeable in the eastern suburbs real estate business. She was very timely in her communications and kept me abreast of developments. She was very committed to achieving a specific result during a very difficult sales period.
Gerard Seeber (Vendor)
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Jonathan Carr |
Particularly, I mostly deal with Ali, Irina and Jonathan - in recent times in that order due to the fact that I've been dealt a blow with tenants leaving due to COVID 19 and damage to my house from works next door - thankfully house now restored.
I was ringing in to speak with Jonathan to thank him personally but he is on Annual leave so I thought to put this in writing.
I wish you to know that Ali on Reception and Irina in Accounts have also been little nuggets of gold to me regarding their special care and service and personal touch.
I really appreciate their expertise and care and the manner in which they have dealt with me during a really challenging year for all.
I wish them and all at Richardson Wrench Double Bay a very safe and Merry Christmas and a Happy New Year. I wish the very best for all for 2021, and when I am counting my blessings which is the best way to live, I do include "my team" at RW.
(Paddington Landlord)
Particularly, I mostly deal with Ali, Irina and Jonathan - in recent times in that order due to the fact that I've been dealt a blow with tenants leaving due to COVID 19 and damage to my house from works next door - thankfully house now restored.
I was ringing in to speak with Jonathan to thank him personally but he is on Annual leave so I thought to put this in writing.
I wish you to know that Ali on Reception and Irina in Accounts have also been little nuggets of gold to me regarding their special care and service and personal touch.
I really appreciate their expertise and care and the manner in which they have dealt with me during a really challenging year for all.
I wish them and all at Richardson Wrench Double Bay a very safe and Merry Christmas and a Happy New Year. I wish the very best for all for 2021, and when I am counting my blessings which is the best way to live, I do include "my team" at RW.
(Paddington Landlord)
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Ali Caputo |
Particularly, I mostly deal with Ali, Irina and Jonathan - in recent times in that order due to the fact that I've been dealt a blow with tenants leaving due to COVID 19 and damage to my house from works next door - thankfully house now restored.
I was ringing in to speak with Jonathan to thank him personally but he is on Annual leave so I thought to put this in writing.
I wish you to know that Ali on Reception and Irina in Accounts have also been little nuggets of gold to me regarding their special care and service and personal touch.
I really appreciate their expertise and care and the manner in which they have dealt with me during a really challenging year for all.
I wish them and all at Richardson Wrench Double Bay a very safe and Merry Christmas and a Happy New Year. I wish the very best for all for 2021, and when I am counting my blessings which is the best way to live, I do include "my team" at RW.
(Paddington Landlord)
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James Dunn |
Throughout the selling process James was at all times professional and efficient. He had an excellent knowledge of the market, communicated incredibly well and was always available. I felt supported throughout the sales process and the auction.
Judith Klarnet (Vendor)
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James Dunn |
I was grateful for the services of Richardson and Wrench Double Bay. James Jack and Kim were accommodating,professional and calm in their personal presentation and their honesty to me and potential purchasers was a pleasure going forward. I bought my apartment through James 14 years ago and turned to him for my sale. I would seek his advise in any future real estate decisions I may have.
Christine Beattie (Vendor)
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James Dunn |
All of his skills, professionalism, experience , considerations of our needs and goals, negotiations and communications with us during the process were without exception, excellent and very welcome.
Richard & Valerie Horne (Purchaser)
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Veronika Turnbull |
Veronika was a real pleasure to work with. She is professional, incredibly knowledgeable about the local market and passionate about property. Above all, she is personable - she has a calm and caring demeanour; and that makes both vendors and purchasers feel comfortable, trust her, and ultimately form lasting relationships with her.
Very highly recommended.
Damian Chan (Vendor)
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Veronika Turnbull |
I sold my property and now have purchased my new home with Veronika Turnbull as my agent.
As my selling agent and now my purchasing agent this alone must show that I would only use Veronika for any future property dealings. So if you are looking for an agent who is honest, totally on your side and with YOUR best interests at heart go no further than Veronika Turnbull. Her professionalism and personal touch are just impeccable. I just want to say.
'Thank you Veronika for all your help through this amazing journey'. I can only recommend Veronika in the HIGHEST REGARD.
Victoria Tabone (Purchaser)
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James Dunn |
All of his skills, professionalism, experience , considerations of our needs and goals, negotiations and communications with us during the process were without exception, excellent and very welcome.
Richard & Valerie Horne (Vendor)
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James Dunn |
Clive & Angela Davies (Vendors)
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James Dunn |
I can only recommend James in the highest regard during the campaign of selling my home.
He was extremely helpful and unlike a couple of agents whom I have dealt with in the past never pressured me in any way. He is extremely professional but at the same time has very personable personality and easy to talk to. James listened to what my thoughts were during the campaign and took them on board so we could work together to achieve the best results for me. It was a great selling experience with James and I will definitely be engaging James if I am to sell again in the future.
Once again I give my highest recommendation to James as a selling agent.
Victoria Tabone (Vendor)
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Veronika Turnbull |
I can only recommend Veronika in the highest regard during the campaign of selling my home.
She was extremely helpful and unlike a couple of agents whom I have dealt with in the past never pressured me in any way. She is extremely professional but at the same time has a warm and very personable personality. Veronika listened to what my thoughts were during the campaign and took them on board so we could work together. It was a great selling experience with Veronika and I will definitely be engaging Veronika if I am to sell again in the future.
Once again I give my highest recommendation to Veronika as a selling agent.
Victoria Tabone (Vendor)
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Tim Muckenschnabl |
I recommend Tim in the highest regard. During the campaign of selling my home he was always very professional as well as pleasant in his approach. He was extremely professional and helpful when arriving at my home for open home inspections. It was a great selling experience having Tim arrive each Wednesday and Saturday with a smile on his face. Made me feel very comfortable plus confident.
Thank you Tim.
Vickie Tabone (Vendor)
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Jonathan Carr |
The marketing process was strong and powerful, the openings successful and within a very short time, less than 2 weeks, our happy tenant committed to commence the lease soon after.
Since then the team has ensured the communication keeps flowing and the tenants bedding in process is smooth.
We are so pleased we chose this team to lease our home and recommend & commend R&W.
Tim Rossi (Landlord)
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Erica Elzein |
The marketing process was strong and powerful, the openings successful and within a very short time, less than 2 weeks, our happy tenant committed to commence the lease soon after.
Since then the team has ensured the communication keeps flowing and the tenants bedding in process is smooth.
We are so pleased we chose this team to lease our home and recommend & commend R&W.
Tim Rossi (Landlord)
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Veronika Turnbull |
Veronika’s professionalism was above and beyond, her market knowledge and expertise is what truly sets her apart from the rest. Her communication and negotiation skills were outstanding! Thank you Veronika for all your efforts, commitment and passion for what you do. Your contribution led to a fantastic outcome and I couldn't be happier with your exceptional service.
Jose Bryce Smith (Vendor)
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Michael Dunn |
(Darling Point Vendor)
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Michael Dunn |
Michael was the perfect balance between responsive but not too pushy. We were looking at this home for a few months and he was very patient as we were selling a place prior. Luckily it was still available after our sale and he made the process of buying seamless.
(Darling Point Purchaser)
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Veronika Turnbull |
Veronika's knowledge of the Darling Point market (and the real estate market more globally) was instrumental in guiding us to a successful sale despite a very negative context. She has been with us every step of the way. I would work with Veronika again without any hesitation.
Y. Calmette (Vendor)
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Andrew Birbeck |
Our dealings as the purchaser with Andrew Birbeck were excellent and we were impressed with Andrews willingness to accomodate our requests without hesitation. He is very knowledgeable, pleasant to deal with and above all an honest professional.
Nicole Mathias-Browne (Purchaser)
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James Dunn |
Paul Logan (Vendor)
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Marion Badenoch |
We have been very impressed with the professionalism of Veronika and Marion and highly recommend them.
Their knowledge of the local area and communication skills were impeccable. We were kept informed verbally and in writing with detailed reports, constant updates and no stone was left unturned.
They were really sensitive to our needs during this covid environment and looked after our home and went out of their way to keep us and others safe.
They worked so hard on many levels to achieve our result.
The campaign was spot on and the advertising was laser focused, the results were very pleasing and they achieved the best result for us.
We were more than happy with the relationship we formed with these truly professional and delightful women who delivered everything they promised, we would highly recommended them to anyone embarking on this stressful journey.
A big thank you ladies for all your hard work.
We can't complain about the marketing campaign at all - photos looked fantastic, coverage great, lots of buyers through the doors (not so easy these days), good follow up and vendor hand-holding. Auctioneer was great- had nice patter with humour put everyone at ease which isn't easy as buying or selling a house is one of the most stressful things in life I think. You always want a little more but I think it is a good price in all the circumstances - if you have 2 keen purchasers with capacity competing hard, which we did, then where it stops is the market value. Congratulations to you both.
William & Wendy Wade (Vendor)
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Veronika Turnbull |
We have been very impressed with the professionalism of Veronika and Marion and highly recommend them.
Their knowledge of the local area and communication skills were impeccable. We were kept informed verbally and in writing with detailed reports, constant updates and no stone was left unturned.
They were really sensitive to our needs during this covid environment and looked after our home and went out of their way to keep us and others safe.
They worked so hard on many levels to achieve our result.
The campaign was spot on and the advertising was laser focused, the results were very pleasing and they achieved the best result for us.
We were more than happy with the relationship we formed with these truly professional and delightful women who delivered everything they promised, we would highly recommended them to anyone embarking on this stressful journey.
A big thank you ladies for all your hard work.
We can't complain about the marketing campaign at all - photos looked fantastic, coverage great, lots of buyers through the doors (not so easy these days), good follow up and vendor hand-holding. Auctioneer was great- had nice patter with humour put everyone at ease which isn't easy as buying or selling a house is one of the most stressful things in life I think. You always want a little more but I think it is a good price in all the circumstances - if you have 2 keen purchasers with capacity competing hard, which we did, then where it stops is the market value. Congratulations to you both.
William & Wendy Wade (Vendor)
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James Dunn |
Working in real estate for the past 26 years myself it is not often you find a sales agent who is honest, hardworking and who is committed to achieving the best result for the client. We are very happy with the result and would highly recommend any potential vendors to meet with James and his team.
Mark & Sarah Dawes (Vendors)
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James Dunn |
Susan Johnson (Vendor)
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Veronika Turnbull |
The last apartment she has sold turned out a rather difficult task, as the size of the studio was below 37sqm. Unfortunately the banks have a lot of restrictions on lending with apartments who are located within big blocks and are below 40sqm. Veronika has managed to sell my apartment well, despite all the issues with the bank and while Covid was active in NSW.
She is wonderful to work with, with regular updates straight after each opening. I can only recommend her to anyone who is looking for an agent who has amazing negotiation skills and the patience to walk the extra mile if needed.
Ute Weitmann (Vendor)
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James Dunn |
I have used James twice now and both times he has done an exceptional job. He achieved an above market result and worked to get the maximum for my sale. His team are always friendly and attentive and James called me after each inspection to fill me in on the campaign’s progress. Many thanks.
Leon Kantor (Vendor)
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Phoebe Nothling |
I would like to enthusiastically express my absolute gratitude, satisfaction and appreciation in regards to our recent working agreement to contract with you to serve as my real estate agent, to cell my property in Bondi Beach, NSW.
Without reservation, I was overwhelmed by your Professionalism as it replanted to:
• Communication: Virtually every step along the way, you continually reached out to me, via phone and email to inform me as to everything in regards to daily scheduling of showing my property; regular updates, of interested persons as to interest in my property; ongoing questions and further updates; details of the actual action, including the names and degree to interest of each person attending the auction; immediate results of the auction, including the step by step details of the 100+ bids on the property.
• Availability: In the midst of your very busy schedule, I was amazed that you virtually made yourself available to personally talk to me by phone each and every time I wanted/needed to personally chat with you.
• Productivity: I was incredibly impressed with your resourcefulness in terms of generating interest throughout NSW and motivating numerous persons to come out to your showings to personally view my property.
• Final Result: As a result of your leadership, my property sold for 2 and ½ times the amount I paid for the property 10+ years ago. This was about $500,000.00 more than my stated selling preference.
It is quite difficult to try to put into words the degree of elation experienced by me because of your diligent work, resolve and results.
Randy Sykes & Narelle Webber (Vendors)
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Michael Dunn |
We have dealt with Michael and his team at Richardson and Wrench, Double Bay now 3 times over 22 years. His experience and thorough knowledge of the Eastern Suburbs market, have led to sound and realistic advice and we have achieved good results.
In addition we have appreciated the courtesy always shown and the information provided during the sales process.
When asked, I have no hesitation in recommending him as reliable, skilled and trustworthy.
(Double Bay Vendors)
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Marion Badenoch |
I had been approached by many agencies who wished to market my home however I had previously seen Phoebe’s management of a sales campaign in my area and she had been not only tenacious but highly successful in a protracted sale.
These professional young women have been outstanding in all areas of our relationship. They were extremely thorough in their estimation of my home’s value and in all aspects of presentation and marketing. Their informal and written communications have been prompt, regular and insightful - second to none.
Due to very fluid economic conditions with Covid, we had a five week campaign with constant “on demand” viewings but during this Phoebe and Marion were so respectful of my family’s needs; no request was ever too much, no surface was left without Glen 20, no potential purchaser left without a follow-up call. With their support and professionalism there was never a time when I felt stressed and was extremely pleased that they were able to achieve a result well above my expectation.
Having now sold three properties in two years using three different agencies, I can confidently say that my experience with Richardson and Wrench has been exceptional and I would recommend Marion and Phoebe without reservation. No other agent offered anything remotely near their efforts. If one values knowledge, attention to detail, transparency and communication, these delightful young women are the ultimate.
Susan Pincombe (Vendor)
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Phoebe Nothling |
I had been approached by many agencies who wished to market my home however I had previously seen Phoebe’s management of a sales campaign in my area and she had been not only tenacious but highly successful in a protracted sale.
These professional young women have been outstanding in all areas of our relationship. They were extremely thorough in their estimation of my home’s value and in all aspects of presentation and marketing. Their informal and written communications have been prompt, regular and insightful - second to none.
Due to very fluid economic conditions with Covid, we had a five week campaign with constant “on demand” viewings but during this Phoebe and Marion were so respectful of my family’s needs; no request was ever too much, no surface was left without Glen 20, no potential purchaser left without a follow-up call. With their support and professionalism there was never a time when I felt stressed and was extremely pleased that they were able to achieve a result well above my expectation.
Having now sold three properties in two years using three different agencies, I can confidently say that my experience with Richardson and Wrench has been exceptional and I would recommend Marion and Phoebe without reservation. No other agent offered anything remotely near their efforts. If one values knowledge, attention to detail, transparency and communication, these delightful young women are the ultimate.
Susan Pincombe (Vendor)
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Michael Dunn |
With the rapid change in the real estate climate due to the pandemic, he was quick to bring forward the sale with various interested parties resulting in a win/win for both the vendor and purchaser.
You couldn't be in better hands!
(Point Piper Vendor)
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Jack Greentree |
Jack was amazing! He really went above and beyond with the sale of our property, ensuring the property was neatly presented (we were interstate at the time) and providing us with constant, clear communication and updates throughout the sale process.
We achieved a great result, and Jack was key in driving this. He is professional and polished, without being pushy and brash, and has excellent local market knowledge.
Highly recommend Jack.
Saranne Brodrick and Andrew Brodrick (Vendors)
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Tim Muckenschnabl |
Tim was recommended to me. Couldn’t have been happier.
Tim project managed everything as I live two hours away from the sale property and we had the pandemic thrust upon us. He assured me he would handle things I wasn’t able to get too; made excellent suggestions and ensured everything was carried out to the last detail. My phone calls and emails were answered promptly and a report given every evening after clients were shown through the unit.
Would I recommend Tim...absolutely! Peace of mind during a stressful period with a wonderful outcome.
Cherry Hendry (Vendor)
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Veronika Turnbull |
Veronika acted on a recent sale for me - right in the middle of a pandemic and a lockdown. Operating within a completely new paradigm, Veronika responded quickly and proactively to the new environment. She followed up every lead and worked tirelessly to achieve a successful outcome in very difficult circumstances.
Always the professional, Veronika is dependable, honest and ethical. She won't oversell a position just to gain the listing. She will tell you genuinely what she thinks is achievable and then, as in my case, exceed the expectation.
I would, without hesitation, recommend Veronika as a trusted agent and adviser on any sale.
M. R. (Vendor)
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Marion Badenoch |
They are honest, trustworthy and utterly professional. Most importantly they deliver results. Working in the midst of a pandemic, they were able to successfully adapt to, and embrace, a rapidly changing sales environment to achieve the best outcome for us. They always followed up on all property enquiries and provided constant feedback to us.
In a competitive real estate market, we would highly recommend Veronika & Marion as trusted agents and people who deliver results.
M. R. (Vendor)
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Phoebe Nothling |
Monique & Andrew Logan (Vendors)
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Phoebe Nothling |
Phoebe and James were great to work with. They were transparent, very focused on the outcome and at all times highly communicative. Their style worked well for us and overall would definitely appoint them again.
Phil & Viv Hardy (Vendors)
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Jack Greentree |
Excellent experience - both as a buyer and vendor. As a potential buyer, Jack went over and above (including teaming up with other agencies) to find properties that I was interested in and that matched my requirements. As a vendor he was professional, driven and tenacious (without being pushy), striving to get the best possible outcome for me.
Jack and everyone at R&W are a pleasure to work with.
Sarah Mitchell (Vendor)
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Veronika Turnbull |
It was an utter pleasure to work with Veronika. Selling ones' home is highly stressful and Veronika excelled herself. She is gracious, empathetic, impeccable, integrous and extremely courteous. A real people person who engages knowledgeably with every possible buyer. Underlying all of this is her steely resolve to achieve the highest price possible for her clients - the vendors!
Janet Mitchell (Vendor)
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Phoebe Nothling |
We cannot speak highly enough of Phoebe and the R&W Double Bay team. Phoebe’s professionalism and knowledge, coupled with her energetic and bubbly persona ensures trustworthy connections with both vendors and potential buyers.
We have engaged Phoebe’s services now on a number of occasions and will certainly do so for any future ventures!
Paul Hermon & Brooke Whitney (Vendors)
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Phoebe Nothling |
Phoebe was a clear and consistent agent who constantly and reliably updated us once we expressed interest in a property. From the first inspection through to the auction she was open and shared information and assisted us in the process of buying the home we are thrilled to move into. We’d previously had terrible experiences with real estate agents and Phoebe was a refreshing trustworthy person to come across in this industry. She gave a very accurate indication of price expectations which helped us manage our planning and assessment of whether this house was an option for us.
Cressida Griffith & Ben Namdarian (Purchasers)
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Robynne Arnouts |
Robynne guided me though the process with calmness , compassion and empathy.
She kept me informed every step of the way and was always on hand to take my calls and answer the myriad of questions I had at all times of the day.
Her market knowledge is second to none and you know you will always get a truthful and intelligent response
She was quickly able to deal with any hurdles prospective buyers put in front of her and was able to provide effective solutions to anything they queried.
She has huge integrity and you can feel safe and secure in that she always has your best interests at heart.
I could not recommend her more.
Janet Mitchell (Vendor)
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James Dunn |
It was an amazing experience to work with James and his team! Highly professional from the start, he not only made a great first impression, he offered a wealth of knowledge and experience.
James guided me all the way through the process and I felt he always had my best interests at heart. He is one of the first agents I have ever met who has the highest levels of integrity and someone you can trust. I could not recommend James and his team more highly. From communication to hard working, he ticks all the boxes.
James is one of the best agents out there and he is a great asset to have on your side in real estate.
David Papp (Vendor)
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James Dunn |
Peter & Maria Bournas (Vendors)
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James Dunn |
The Estate of the Late Tessa Hawthorn (Vendor)
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James Dunn |
Ben Hargreaves & Beth Hargreaves (Vendors)
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Veronika Turnbull |
Veronika handled the sale of my property with professionalism, commitment and energy. She was very well acquainted with the target market and used her extensive industry knowledge and skills to achieve a successful result. Thank you Veronika
Pauline Hutcherson (Vendor)
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James Dunn |
Sarah Binnie (Vendor)
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James Dunn |
It is clear that James has his finger on the pulse of the property market, and is realistic about marketing. He works very hard through the whole process in a professional and friendly manner.
I have no hesitation in recommending him.
Mike Spire (Vendor)
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James Dunn |
Scott Collison & Jennifer Collison (Vendors)
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Andrew Birbeck |
Andrew was very helpful an accommodating at any requested time ensuring that he clear that he acted for the vendor whilst appreciating the needs of the purchaser. He has a steely determination to get the job done overlayed by a genuinely open and intelligent approach which makes both parties feel they have left the table happy.
Barbara (Purchaser)
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Phoebe Nothling |
When it came to the presentation of our home Phoebe’s attention to detail was extremely impressive. We would highly recommend Richardson and Wrench, Double Bay as they always act with integrity and value client relationships.
Sarah & Christopher Mullan (vendors)
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Michael Dunn |
When it came to the presentation of our home Phoebe’s attention to detail was extremely impressive. We would highly recommend Richardson and Wrench, Double Bay as they always act with integrity and value client relationships.
Sarah & Christopher Mullan (vendors)
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Michael Dunn |
Michael is well known and respected in the area after years of continued relationships with both buyers and seller. We would highly recommend the Richardson and Wrench team.
(Vendor)
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Tim Muckenschnabl |
Tim has a calm knowledgeable approach to an impending marketing project. He was well informed but never negative offering a lateral view of options. Tim demonstrated a thorough understanding of the features of my property whilst identify potential buyers who would also appreciate those features.
Tim's energy and dedication to maintaining open communication, feedback and helpfulness, preparation and punctuality was reassuring for the sale journey.
Yvonne Troy (Vendor)
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Tim Muckenschnabl |
Before purchasing my home unit I read Andrew Trim’s book Real Estate Dangers and How to Avoid Them. It was my great relief that the agent handling the sale was the very decent and professional Tim Muckenschnabl.
Tim worked very hard for his client, determined to get for her the very best sale. But by the same token when he realised that I was serious about purchasing the unit he seemed keen for me to make the purchase in spite of the fact there were others interested and that the unit was to go to auction in a few days. Trim’s book had told me to make the offer that I thought was fair and not to offer a ridiculously low figure. I did that and Tim squeezed a bit more out of me, which I would rather he hadn’t as that now prevents me from fixing up the bathroom. But it worked. I got the unit, his client got the sale and Tim got the commission.
A satisfactory result all round. So.... if I had to sell my unit in the future would I ask Tim to handle the sale? Absolutely!
Carolyn Begg (Purchaser)
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James Dunn |
I found James to be highly professional in all his dealings with myself and potential buyers. He is a most personable young man whose substantive knowledge of the industry and the prevailing market provided me with a secure and sure campaign with a fantastic result at auction. The marketing of the property and team effort led by James was A1.
I could not recommend him more highly.
Dale Williams (Vendor)
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Michael Dunn |
The manner in which you organised to present the property and the actual presentation could not have been any better. Your recommendations as to renovations and repairs required in advance to maximise the potential of the property all proved to be the best advice possible and really demonstrated the depth of your understanding of the area and the nature of our potential buyers. I was astonished at how well you had the property prepared and presented.
That aspect was very important but not nearly as significant as your efforts and professionalism in marketing the property and matching the right style of buyers with the property. You are so well in touch with potential buyers and with property movements in the area it all looked easy but I know how hard you worked to make that happen which ensured the success of the campaign.
I am extremely grateful to you both and the team at R&W. The level of communication, attention to detail, empathy to maximise interest in the property and management of the sales process is first rate and you should all be very proud being involved in the business. This was my first opportunity to work with you & R&W and without hesitation I will recommend you to others dealing in property. By a very long way you surpassed my expectations.
Charles Cupit (Vendor)
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Andrew Birbeck |
Andrew is an excellent real estate agent who is not afraid to work hard to please both the vendor and buyer (includes working outside of normal hours!). He represented the vendor for a property we were interested in and ensured that both parties were able to settle on a reasonable price.
What we value from an agent is honesty, quick communication and someone who is not afraid to work hard – all of which Andrew displayed. As such, we would not hesitate to recommend Andrew
Jason (Purchaser)
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Andrew Birbeck |
My partner and I had been in the property market for the last six months and of all the agents we dealt with, we thoroughly enjoyed working with Andrew. What we value from an agent is honesty, quick communication and someone who is not afraid to work hard – all of which Andrew displayed when we worked with him. As such, we would not hesitate to recommend Andrew.
(Purchasers)
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Veronika Turnbull |
Veronika was an absolute pleasure to deal with throughout the purchase of our client's property. She maintained a high level of professionalism and communication during the process and was very easy to deal with.
I wouldn't hesitate recommending Veronika to any seller looking to sell their property.
Judith Mendoza-Jones (Purchaser)
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Jonathan Carr |
Firstly Jonathan Carr professionalism is outstanding. I had some questions and there was no hesitation in answering them for me. Signing the lease agreement was a very smooth process.
Ali Caputo your receptionist is an asset to your company. What a lovely person she is. The receptionist is one of the most important positions in a company as it can be the first initial contact for a client or customer. First impressions are lasting ones and Ali’s professional customer service matched with her bubbly personality certainly resonated with me.
It’s the little things that make a difference. The day I came to pick up keys, it was poring with rain and she lent me an umbrella. I was on my way to hand in the ingoing inspection report and had to turn around due to a family issue. I called Ali who gave me a solution that worked for everyone. She went above and beyond because she wanted too.
Lucie Brown (Tenant)
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Ali Caputo |
Firstly Jonathan Carr professionalism is outstanding. I had some questions and there was no hesitation in answering them for me. Signing the lease agreement was a very smooth process.
Ali Caputo your receptionist is an asset to your company. What a lovely person she is. The receptionist is one of the most important positions in a company as it can be the first initial contact for a client or customer. First impressions are lasting ones and Ali’s professional customer service matched with her bubbly personality certainly resonated with me.
It’s the little things that make a difference. The day I came to pick up keys, it was poring with rain and she lent me an umbrella. I was on my way to hand in the ingoing inspection report and had to turn around due to a family issue. I called Ali who gave me a solution that worked for everyone. She went above and beyond because she wanted too.
Lucie Brown (Tenant)
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Jack Greentree |
Jack is an awesome and most professional agent. One of the few agents that do exactly what they say. Jack had a well-qualified customer base and sold our apartment in 1 day in a tough market. Our apartment was sold off market so no marketing expenses were incurred. This made us very happy!
Brilliant sales effort from Jack Greentree and James Dunn. We will definitely be dealing with these guys again. Thank you
Tom Fischer & Liz Rosa (Vendors)
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Veronika Turnbull |
Thank you Veronika for your time and expertise, which was an essential contribution to us buying this wonderful home!
NL & GC (Purchasers)
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Paul Kantor |
It was not easy to open our house to inspection by the public for 4 weeks. However, our concerns were made easier by the advice & manner of our agents. Paul & Ophelia worked tirelessly with many after-hours inspections. At all times they were professional and always gave us feedback on the day of our inspection.
We would always recommend them both to our family & friends.
Chris Zhang and Helen Chai (Vendors)
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Veronika Turnbull |
We were impressed with the energy and focus that Veronika and her team brought to our sales campaign. Veronika was very professional and worked long hours to prepare for the campaign and to secure solid results. We found her great to work with. We appreciated the very regular contact she maintained with us - letting us know exactly how the campaign was tracking at all times.
Daniel John Csillag and Tyrilly Ruth Csillag (Vendors)
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Veronika Turnbull |
From the time we listed our property, to the handling of open homes, to recommendations of other excellent professionals in getting our property ready for sale, Veronika and her colleague have been amazing. Even post closing, Veronika has delivered with advice and recommendations. We trusted her insight and judgement totally and the result was excellent !
Maren & David Henk (Vendors)
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Veronika Turnbull |
We're so happy with the way Veronika interacted with us - both as prospective buyers as well as vendors. The results speak for themselves, but Veronika made a stresful process easier by taking the time to give us full weekly updates of progress and fully explaining the strategies for our sale.
Noela Ferch (Vendor)
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Veronika Turnbull |
Veronika comprehensively managed the sale of our property from helping our tenants to vacate, through to preparing the property for sale including coordinating marketing, staging, inspections and responding to buyer queries. She did this with integrity and transparency and we were across each stage of the campaign.
She coached us through the auction process and achieved a solid price within the estimate of value proposed at the start of the campaign. Veronika is an excellent communicator and gave us confidence at every step that we had made the right decision entrusting our property to her for sale. We appreciated her advice, and her willingness to take our needs and suggestions on board.
She brought a sophisticated and intelligent approach to the sale and her management of us as vendors was supportive and inclusive.
Daniel John Csillag and Tyrilly Ruth Csillag (Vendors)
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Michael Dunn |
We as a family were most fortunate and in excellent hands to have Michael and James Dunn help us sell our mothers unit in Edgecliff. Their advertising campaign went very well and their expertise at the auction and communication skills were also excellent.
(Vendors)
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Veronika Turnbull |
Veronika has a very personable nature as well as a tough negotiator. I was impressed with her constant communication and updates from buyers and feedback on the price. I was very happy with the outcome regarding the sale of my apartment. I would highly recommend her to anyone. Thanks Veronika!
Greg Weisz (Vendor)
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Phoebe Nothling |
These guys were exceptional in both their professional manner as well as their friendly nature and constant kind reassurance.
The house was marketed at a time when the market was falling due to a banking commission and poor economy, leaving few buyers with access to funds. The sale was also complicated by the tenancy arrangement with 11 tenants sharing the home on separate tenancies. Despite all obstacles Phoebe and Glenn were able to find a buyer and conducted a sale at a very pleasing price.
I'm very impressed with every facet of my dealings with this company and recommend them highly.
Thanks guys, Ill miss you.
George Moser (Vendor)
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James Dunn |
James is a really fabulous agent - I could not rate him more highly on professionalism, warmth and patience, attention to detail and determination to get the best possible result for both buyer and seller. Plus a sense of humour! You honestly couldn't do better than use James for all your real estate needs.
Sarah Pitt (Vendor)
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Andrew Birbeck |
It was a pleasure working with Andrew and would definitely engage him again.
On day 1 he told us “I will be here” and he was. He always available to us, provided honest feedback and followed up on every opportunity. He never pressured us and clearly understood our needs. He is an experienced agent and was able to sell our property during a challenging time.
Thank you Andrew.
Fernanda Machado (Vendor)
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Paul Kantor |
The market took a downturn as I was listing the property and it proved much harder to sell than anticipated. Paul did not give up but pursued all leads resulting in a satisfactory sale. Moreover, Paul was a gentleman to deal with, extremely courteous, prompt and reliable.
Ilona Doreen Lee AM (Vendor)
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James Dunn |
I recently commissioned James to sell a unit for me. He discussed the likely selling price and options for the sale. His very professional team advised on the best presentation of the unit and prepared advertising material. The unit sold before auction for a pleasing price. I can wholeheartedly recommend James and his team.
Karla Plehwe (Vendor)
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Veronika Turnbull |
Narelle Hanly & Paul Hanly (Vendors)
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Tim Muckenschnabl |
Narelle Hanly & Paul Hanly (Vendors)
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James Dunn |
James has sold a second property for us. Second time success as a result of James' personality, professional service, high level of negotiating skills, very positive attitude toward the selling process.
Preparation for sale in every important detail. Very friendly. Very accurate judgement of current market which helps to set a real price for property sale. We can recommend James to any customer expecting a good result. Definitely we will ask James again to sell another our property.
Bob Andrzejewski (Vendor)
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James Dunn |
I engaged James to sell my apartment and it was not an easy process as the market had turned. There was not enough interested parties to take the property to auction, so we went on sale and it was a difficult process but James worked the remaining parties and got me the result I wanted. He and his team are a great bunch of dedicated professionals.
Leon Kantor (Vendor)
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James Dunn |
We were so impressed with James and his team throughout the entire sale process. Our situation presented some challenges as we live overseas and needed to sell a property in Sydney that was tenanted at the time. James did a fantastic job liaising with the tenants, styling the property, arranging opens and closely managing potential buyers. In a tough market we were thrilled with the result we got and how James negotiated the process. We would highly recommend James and consider the result that he and his team delivered to be exceptional.
Amy Bourke (Vendor)
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James Dunn |
After careful research we decided to go with James Dunn as his sales consistently reflected the highest sales prices in our area. Upon meeting with James and his assistant Tim Muckenschnabl we were immediately confident in our choice and impressed by their pool of potential buyers, market insights and well researched ideas for an effective and strategic campaign to achieve the best result for our property.
James and his team have an eye for detail, which meant the marketing campaign was expertly executed and targeted to the right buyers, which we believe made the difference between selling at the reserve and selling well above the reserve, as we did.
James and his team worked in close partnership with us, which allowed us to maintain confidence and feel in control during the selling process. James kept us thoroughly updated throughout the campaign, right up to the auction which meant even at the most stressful point in the process, we felt assured of a positive result.
We highly recommend James and his team of eastern suburbs property experts at Richardson and Wrench Double Bay (R&W), as we believe we achieved an amazing result in a tricky market due to his tireless work throughout the campaign.
Friendly. Professional. Knowledgeable. We were delighted with our end result!
Kingsley and Mel
Kingsley Wong (Vendor)
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Veronika Turnbull |
I was incredibly impressed by the professionalism and commitment to excellence shown by Veronika Turnbull and all the team at Richardson Wrench , Double Bay.
Veronika Turnbull and Marion Badenoch were committed to assisting me in not only selling the apartment but also in preparing the apartment for sale . They both had a keen eye for detail so that everything was in order for a an efficient and fast sale. I was very happy with the result achieved !
As a Solicitor with many years experience in property I would have no hesitation in recommending Veronika and Marion and the team at Richardson and Wrench , Double Bay .
Angela Boyd (Vendor)
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James Dunn |
James was recommended to me by two friends who had business dealings with him and one friend who cited the wonderful community work he has been doing with Double Bay Primary School for many years. I am glad I took their advice.
James successfully sold my apartment and was consistently professional, knowledgeable, intuitive, polite and calm.
James is able to negotiate very well with integrity and care which was important to me.
Rebecca Lean (Vendor)
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Veronika Turnbull |
I was recommended Veronika by a friend. I met with 4 other well known agents in my area and decided to go with Veronika because I felt the most comfortably with her approach. She is the consummate sales person with the ability to understand the needs of not only sellers but buyers also. She is perspective, sensitive, discreet, honest in her opinions and does not over promise. She works hard to prepare her vendors for the market reality and conditions at the time of sale. She is always available, is ready with information and handles everything personally. I never had to follow her up on anything.
I was in a position where I had to sell as I had already purchased and it turned out that the market dropped suddenly when my campaign launched, plus the weather was awful. She did everything she could to achieve the best outcome for me. My final price was below my expectation but that was due to factors entirely outside Veronika's control. She helped me navigate a very stressful time with supreme professionalism. She represents the changing face of real estate and is a delight to work with.
I highly recommend Veronika for any eastern suburbs property.
Helen Lowy (Vendor)
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Tim Muckenschnabl |
Jack and Tim were fantastic throughout the entire sales process. Their advice before the property went to market on presentation, to marketing and the consistent feedback after every inspection was second to none. We were very pleased with the result, their advice and calmness. Thank you again for all your help.
James Dunn (Vendor)
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Jack Greentree |
Jack and Tim were fantastic throughout the entire sales process. Their advice before the property went to market on presentation, to marketing and the consistent feedback after every inspection was second to none. We were very pleased with the result, their advice and calmness.
Thank you again for all your help.
James Dunn (Vendor)
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James Dunn |
James was a fantastic source of knowledge right from the get-go. He was tenacious, committed, diligent and always provided feedback at every step along the way. His honesty and integrity are second to none and and his calm nature coupled with his full confidence that he would get us the result we desired, kept our spirits up along the journey. The end result was fantastic and we highly recommend James without hesitation.
Natalie Mukalula and Mulenga Mukalula (Vendors)
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Paul Kantor |
He has always kept us up to date with information particularly when negotiations are anxiety promoting and we need support. Paul pro-actively conducted market analysis and helped us find sometimes secret opportunities tailored to our circumstances. Above all, Paul is professional and client-centred.
Put your house on Paul.
Arthur Eady and Thomas Kramer (Vendor)
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Jack Greentree |
Jack was fantastic, from day one he worked hard to get the best price possible for my home. He was always easy to get in contact with and communicated constantly, I always felt I was kept in the loop and Jack had my best interests at heart.
I highly recommend Jack to anyone in the Eastern Suburbs looking to sell their home.
Michael Thoms (Vendor)
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Paul Kantor |
Indeed, the whole Richardson & Wrench Double Bay office is wonderful agency and in a class of their own.
Robert Shelly (Vendor)
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James Dunn |
Very professional, credible, market knowledgeable and resourceful. Not phased by having to deal with a seller who lives in London, 11 hours behind Sydney time. His communication is clear and straight to the point, not a lot of words just to try to impress you. His negotiation skills are very good and have been used extremely well in this sale.
His assistants, who support him all along the sale process, are very efficient which made me feel very comfortable. Finally I was very satisfied with the sale price.
Anna Cusmano (Vendor)
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James Dunn |
James was fabulous to work with. Very knowledgeable about the area with strong client base and a committed drive to get the best outcome for his clients. The selling process was a breeze and will definitely deal with him again when next looking for him to manage a sale.
Grant Andrews (Vendor)
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Jack Greentree |
Jack was very helpful and knowledgeable throughout the sales process and worked hard to get the best outcome on the sale.
I would highly recommend him to any vendor looking for a stress-free sale experience and look forward to working him again at another point in the future.
Grant Andrews (Vendor)
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James Dunn |
I cannot recommend James and his team highly enough. He is absolutely professional in all his dealings and makes the daunting experience of selling much easier. I found James fully trustworthy and always acting with my interests at heart and with integrity. He and his team were also extremely helpful in getting the property ready for sale and would always go over and above to help you. Most importantly of course, he was instrumental in achieving a great result and delivering strong buyer interest, extensive market knowledge, and advising and guiding me throughout the process. I highly recommend James to all home owners to use as their agent.
Luke Marsden (Vendor)
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Marion Badenoch |
Marion strived to achieve the best result from the get-go. Our circumstances were complicated because the property was a shared family asset, and we only had a short time period to get the apartment ready for inspection. Marion’s advice, guidance, support and local knowledge were invaluable. So committed was Marion that she gave up her own time to organise the preparation of the apartment – furniture removalists, painters, electrician, plumber, stylists, photography and advertising. Marion also had the delicate touch necessary to work at a fast pace on a sensitive family matter. The result was a rapid transformation of a 60s-style apartment.
Marion is clearly passionate about real estate. It was typical of her to respond to our enquiries at any time, including night and on weekends, and always in a warm and positive manner. After each open-for-inspection she phoned us to provide a thorough update, followed up in writing.
As the auction date drew near Marion carefully explained the process to us so that we were well prepared. On the night of the auction Marion worked energetically to inform and reassure both us and the prospective buyers.
We would thoroughly recommend Marion to all potential vendors.
Jennifer & Sandra Platt (Vendors)
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Marion Badenoch |
Thank you so much for all the hard work you put into the preparation and auction of the unit that belonged to my late brother and my sister.
You kept us thoroughly informed all the time. I consider that the result achieved at auction was a result of your knowledge and expertise and would not have been achieved without your input. I have been involved in 2 other auctions, as a vendor. The time and effort that you put into our campaign far exceeded the real estate agents’ work in those previous campaigns.
I have enjoyed making your acquaintance and our regular communication.
Jennifer Murray (Vendor)
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Veronika Turnbull |
She was most efficient and consultative in her approach, always had good suggestions and I generally appreciated her support and knowledge.
Many thanks also to Greg and his cheer when I felt a bit miserable and checked all was as required.
Well done team!
Jannette Loudon (Vendor)
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Michael Dunn |
He never hurried me in making decisions that were hard to make but continually offered support and advice as to how things could move along, even paving my way for my next move to an apartment. His suggestions for massive de-cluttering and presentation of a very old loved house were much appreciated and he was always willing to lend a hand even when my hose blew up in his face as he was fixing it for me.
We were an extremely busy venue with many private showings, as people considered how to best approach renovating the grand old house.
Michael and his team were always aware of my needing plenty of notice when this would occur, as I was only recently out of hospital and coping with a bereavement in the family, so I needed their help.
Many thanks Michael for a great effort carried out in the gentlest way possible.
Jannette Loudon (Vendor)
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Paul Kantor |
Not only have they achieved an outstanding result for my property, they have done it in an exceptionally professional way. What proved most impressive was not the promise of a price for my property, but the promise of a process that would inevitably achieve the best result possible. They delivered on this promise and the result surpassed expectations.
Vincent Ansaldo (Vendor)
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Veronika Turnbull |
She has a positive and efficient work ethic and always displays herself as enthusiastic, elegant, and ready to go the extra mile for her clientele.
Margaret & Richard Prokop (Purchasers)
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Erica Elzein |
My husband and I purchased a property in Paddington toward the end of 2017. We currently live in Melbourne and it was difficult for us to get to Sydney at the time.
We wanted to be in a position to rent the property as soon as possible after settlement, as Christmas was fast approaching. However the property needed some work done.
Erica was thoroughly professional and wonderful to deal with. She made the entire process for us easy and fast. She responded quickly to any questions we had.
Not only was she able to procure brilliant tradesmen, but she arranged to meet them and procure quotes, despite her own busy schedule.
Importantly she knew the property market well and gave us sound advice on rents and marketing.
She leased the property very quickly at an excellent rent to a very responsible tenant and kept us informed throughout the process.
I would not hesitate to recommend her and the R&W team to anyone.
Shelley Maine (Landlord)
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James Dunn |
James and his supporters handled the sale of my unit in Elizabeth Bay with great skill and attention to detail. Communication with me and potential buyers was of the highest order. The sales program was very well targeted and carried out, the timing of the upgrading to improve the sale prospects tight but very efficient. Throughout meticulous execution was accompanied with unfailing courtesy. James was a great credit to his profession and a pleasure to deal with. Finally the auction process and outcome were remarkable.
David Evans (Vendor)
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Phoebe Nothling |
Recently your office sold our apartment in Young Street, Paddington. We are extremely happy with the results and the way your team worked with us.
This great outcome was achieved by the outstanding diligence, attention to details and the charming diplomacy of your team, Phoebe Sheperd, Marion Badenoch and Tim Muckenschnabl.
Marion has been patiently keeping in touch with us for some years, anticipating that a sale might happen. Then when the decision to sell was made, Phoebe and Marion explained the process to us in some detail. Even before there was any agreement, they helped us with their list of quality trades people to prepare the place for sale. After we signed the Agency Agreement, they moved quickly and efficiently to market the property. We had a very strong response to their email and internet promotion. So many people viewed that Phoebe, Marion and Tim had their hands full coping with the viewings.
The campaign was short - four weeks. Not wanting to miss any opportunity, Phoebe volunteered her time to open on Thursday evenings on top of the Wednesday and Saturday events. And when a dawn photo was needed, they got up at 5 o'clock on a grey Monday to catch the sunrise.
Selling is quite an emotional exercise; they nursed us through it beautifully with daily communication: phones, texts and emails. Every potential buyer was qualified. We were carefully guided so that our expectations did not run too high. No doubt my stubbornness must have been annoying. They were not discouraged, the team always responded calmly and with smiling diplomacy. Great talent.
You know the most important thing I can say in summing up is: it was fun, we really enjoyed their lively company and we'll miss them. It was a completely successful experience.
Thank you Phoebe, Marion and Tim.
Michael & Susie Roberts (Vendors)
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Tim Muckenschnabl |
Recently your office sold our apartment in Young Street, Paddington. We are extremely happy with the results and the way your team worked with us.
This great outcome was achieved by the outstanding diligence, attention to details and the charming diplomacy of your team, Phoebe Sheperd, Marion Badenoch and Tim Muckenschnabl.
Marion has been patiently keeping in touch with us for some years, anticipating that a sale might happen. Then when the decision to sell was made, Phoebe and Marion explained the process to us in some detail. Even before there was any agreement, they helped us with their list of quality trades people to prepare the place for sale. After we signed the Agency Agreement, they moved quickly and efficiently to market the property. We had a very strong response to their email and internet promotion. So many people viewed that Phoebe, Marion and Tim had their hands full coping with the viewings.
The campaign was short - four weeks. Not wanting to miss any opportunity, Phoebe volunteered her time to open on Thursday evenings on top of the Wednesday and Saturday events. And when a dawn photo was needed, they got up at 5 o'clock on a grey Monday to catch the sunrise.
Selling is quite an emotional exercise; they nursed us through it beautifully with daily communication: phones, texts and emails. Every potential buyer was qualified. We were carefully guided so that our expectations did not run too high. No doubt my stubbornness must have been annoying. They were not discouraged, the team always responded calmly and with smiling diplomacy. Great talent.
You know the most important thing I can say in summing up is: it was fun, we really enjoyed their lively company and we'll miss them. It was a completely successful experience.
Thank you Phoebe, Marion and Tim.
Michael & Susie Roberts (Vendors)
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Marion Badenoch |
Recently your office sold our apartment in Young Street, Paddington. We are extremely happy with the results and the way your team worked with us.
This great outcome was achieved by the outstanding diligence, attention to details and the charming diplomacy of your team, Phoebe Sheperd, Marion Badenoch and Tim Muckenschnabl.
Marion has been patiently keeping in touch with us for some years, anticipating that a sale might happen. Then when the decision to sell was made, Phoebe and Marion explained the process to us in some detail. Even before there was any agreement, they helped us with their list of quality trades people to prepare the place for sale. After we signed the Agency Agreement, they moved quickly and efficiently to market the property. We had a very strong response to their email and internet promotion. So many people viewed that Phoebe, Marion and Tim had their hands full coping with the viewings.
The campaign was short - four weeks. Not wanting to miss any opportunity, Phoebe volunteered her time to open on Thursday evenings on top of the Wednesday and Saturday events. And when a dawn photo was needed, they got up at 5 o'clock on a grey Monday to catch the sunrise.
Selling is quite an emotional exercise; they nursed us through it beautifully with daily communication: phones, texts and emails. Every potential buyer was qualified. We were carefully guided so that our expectations did not run too high. No doubt my stubbornness must have been annoying. They were not discouraged, the team always responded calmly and with smiling diplomacy. Great talent.
You know the most important thing I can say in summing up is: it was fun, we really enjoyed their lively company and we'll miss them. It was a completely successful experience.
Thank you Phoebe, Marion and Tim.
Michael & Susie Roberts (Vendors)
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Paul Kantor |
I can’t thank Paul enough for the amount of time and effort he put into the sale. He not only advised us on preparing the house for sale, but actually project managed the work as well, coordinating a myriad of tradesman in this endeavour. He was ably assisted in this task by Lillian Shi whose fluency in Mandarin was of great benefit to the large number of Chinese buyers who inspected the house. Paul was prompt to return our calls and was more than happy to speak with us on weekends and evenings. He provided us with regular updates and gave us his expert opinion with respect a number of offers made prior to auction. On the basis of his advice we proceeded to auction and we were extremely happy with the eventual sale price which was well over our reserve.
I would have no hesitation whatsoever in recommending Paul and his team at Richardson and Wrench Double Bay.
Felicity Minogue & David Whitten (Vendors)
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James Dunn |
From the get go James and Jack from Richardson and Wrench were very professional and kept us informed of what was happening all the tie. Compared to some agents I'd used in the past this was very refreshing. Also when an offer came they weren't pushy and let us decide, they offered their opinion that's all
Highly recommended!
Peter &Linda Stein (Vendors)
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James Dunn |
Our unit was not an easy sale for an agent. It turned out to be a campaign of about 8 weeks and many agents would have lost enthusiasm. James and his team developed a marketing programme that was appropriate and followed up leads quickly and thoroughly. He has an ability to guage a buyer's interest and drivers in minutes and tailor a message to suit. Regular communication and an easy, professional manner made James a pleasure to deal with.
Geoff Stewart (Vendor)
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Jack Greentree |
Our unit was not an easy sale for an Agent. It turned out to be a campaign of about 8 weeks and many agents would have lost enthusiasm. Jack and his team developed a marketing programme that was appropriate and followed up leads quickly and thoroughly. He has an ability to gauge a buyer's interest and drivers in minutes and tailor a message to suit.
Regular communication and an easy, professional manner made Jack a pleasure to deal with.
Geoff Stewart (Vendor)
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James Dunn |
James and his team had helped me sell my family property at Vaucluse in October 2017. He is highly knowledgeable, very responsive, and a pleasure to work with. As i was based overseas in San Francisco, I relied heavily on Jame's expertise and recommendations and entrusted his advice on many decisions in every step of the selling process. He had worked with over a period of several years and was always happy to provide his consultation from the time we had considered putting the property on the market right through to the day of the auction.
I am very pleased with the outcome of the auction, and am very grateful for Jame's hard work in making it happen. I highly recommend James and would enlist his services again in future if and when the next opportunity presents itself.
Thank you James and Richardson & Wrench Double Bay!
Don Valenzuela (Vendor)
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Jack Greentree |
Jack and his team had helped me sell my family property at Vaucluse in October 2017. He is highly knowledgeable, very responsive, and a pleasure to work with.
As I was based overseas in San Francisco, I relied heavily on James' expertise and recommendations and entrusted his advice on many decisions in every step of the selling process. He had worked with me over a period of several years and was always happy to provide his consultation from the time we had considered putting the property on the market right through to the day of the auction. I am very pleased with the outcome of the auction, and am very grateful for James' hard work in making it happen.
I highly recommend James and would enlist his services again in future if and when the next opportunity presents itself.
Thank you Jack, James and Richardson & Wrench Double Bay!
Don Valenzuela (Vendor)
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Michael Dunn |
Annie Blau (Vendor)
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James Dunn |
I was impressed with James's professionalism. We kept me informed regarding the negotiations with the beneficiaries'lawyer and was up front and honest with the status of the negotiations.
What is more impressive is the professionalism he and his team have shown me post exchange of contracts, while we head towards settlement. Nothing is too much trouble and every question is answered in a timely manner.
Craig Murphy (Purchaser)
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Jack Greentree |
I was impressed with Jack's professionalism. We kept me informed regarding the negotiations with the beneficiaries' lawyer and was up front and honest with the status of the negotiations. What is more impressive is the professionalism he and his team have shown me post exchange of contracts, while we head towards settlement.
Nothing is too much trouble and every question is answered in a timely manner.
Craig Murphy (Purchaser)
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Veronika Turnbull |
From the moment I approached R&W Double Bay office and met Veronika Brinkmann I knew that I would be selling my unit through them. Veronika and Greg were absolutely committed to doing the best they could to sell my property. Their communication was always fantastic, and I always felt complete trust in what they were saying to me, and what they were doing within the sale process. The outcome was very positive, and I would not hesitate to recommend them to anyone wanting to sell a property in Sydney's Eastern suburbs.
Wonderful people to deal with, honest and very professional. Thanks you guys.
Branko & Sandra Dragicevic (Vendors)
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Veronika Turnbull |
Buying a new place while selling your old seems like a stressful scenario. However, I can confidently say, my experience with the service of Veronika Brinkmann from Richardson & Wrench Double Bay has only been positive.
Samantha Sigrid Drewitt Smith (Purchaser)
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Phoebe Nothling |
We have worked with Phoebe previously as buyers and it was an easy decision for us to have her as our agent when we decided to sell. Phoebe displays a level of integrity, honesty and dedication that is rare in our experience. She has excellent market knowledge and is extremely personable, and went above and beyond when working with our prospective buyers.
We are very happy to highly recommend her and have loved working with her.
Emma Wheater (Vendor)
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Jack Greentree |
I highly recommend James Dunn and the team at Richardson & Wrench Double Bay. They are all very approachable real estate agents and a pleasure to deal with. Purchasing property can be very daunting. However, from a purchaser's perspective, I have no hesitation in confirming that Richardson & Wrench Double Bay are experts in their field who provide a very high level of service, expertise and professionalism.
Lisa Kavanagh (Purchaser)
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Veronika Turnbull |
I can highly recommend her to anyone. If you are looking for an exceptional agent who possesses extensive market knowledge and negotiation skills to achieve a good outcome either in selling your property or assisting you to finding a new home, Veronika will be the right agent for you.
Ute Weitmann (Vendor)
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Michael Dunn |
Leo & Sandra Demer (Vendors)
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Veronika Turnbull |
She is very knowledgeable on Darling Point and any questions we had she answered or found out the answers for us.
She is very professional and a great asset to the R&W team. My clients are very happy with the purchase.
Thank you Veronika and Michael.
Steven Langman (Buyers Agent)
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Phoebe Nothling |
Phoebe and her team were at all times professional and supportive of our endeavour to purchase our property. She was always able to be contacted even outside her normal hours of work.
She worked diligently with legal team to ensure a prompt and suitable exchange / settlement. If your looking for property in the Eastern Suburbs I can highly recommend her and the team at R&W Double bay.
"Thanks" Phoebe and Tim.
Tomomi Matsunaga &Frank Stelzer (Purchasers)
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James Dunn |
Their combined advice resulted in the successful sale of 8 Victoria Road, Bellevue Hill. The execution of this delicate transaction, was by far the best I have experienced in 40 years in the business world.After the sale was agreed, their care and attention to us the seller and to the buyers needs is also worthy of praise.
In my opinion Michael Dunn and James Dunn are the Very, Very Best in the Real Estate Business...!
Estate of the Late Neville Edward Miller Christie - Paul Marshall (Vendor)
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Michael Dunn |
Estate of the Late Neville Edward Miller Christie - Paul Marshall (Vendor)
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James Dunn |
James is an extremely accomplished salesman. He is polite, a hard worker and totally committed to his vendor. My property was not a run of the mill property, James worked extremely hard and produced a great result.
James would always be my go to choice of agent for buying or selling. He really delivered a stress free sale.
9/22-24 Wolseley (Vendor)
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Veronika Turnbull |
Veronika was the Agent on the apartment I recently purchased and I found her to be a solid and trustworthy Agent throughout the entire sale process.
Her communication skills were exceptional and I would have no hesitation recommending Veronika for any future apartment sale. Her calm and rational approach made a very big decision a lot less stressful, so thank you Veronika!
Nathan McCahon (Purchaser)
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James Dunn |
I had the pleasure of working with James and his team for the first time during the sale of my property in Rose Bay in 2017, and I would not hesitate to recommend him to others.
James is mature beyond his years, presents himself with confidence, possesses great people skills,and he has a warm wit, which is sometimes needed when selling property. He also demonstrates good intelligence about the market and property values. He is honest, he communicates clearly, and he cares about his clients and will go the extra mile to make sure his clients are happy.
James impressed me with his enthusiasm, his integrity and his commitment to work hard on my behalf. He was also easy to deal with and I'm sure he's on the way to becoming one of the finest agents of Richardson and Wrench in Australia.
Susan Young (Vendor)
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Veronika Turnbull |
We always felt like we knew exactly where we were every step of the auction campaign - no chasing for updates or feeling left out of the process. Her openness to fit into prospective buyers busy schedules was impressive to say the least.
If you want to cut to the chase with an honest, professional agent - Veronika's the one you've been looking for!
Martin & Paula Picard (Vendor)
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Paul Kantor |
Paul's Executive Assistant, Lillian Shi, completed all her tasks very diligently and respectfully.
The auction process was handled excellently by Richardson and Wrench, resulting in me achieving an outstanding result, nearly 40% over my reserve price.
William Gurry (Vendor)
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Phoebe Nothling |
Gary Donnison & Alice Dwyer (Purchasers)
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Phoebe Nothling |
Her amazing assistance with this complex sale of an estate property was extremely impressive accompanied with a confident yet personal approach. I was even more impressed with how she took charge of the purchasers leaving them all wanting to bid higher.
Phoebe always kept the vendor and solicitor diligently informed of the progress with inspections, inquiries and was always ready to make herself available to show the property to prospective purchasers; no task or request too great.
Thank you for your care and attention like no other. I look forward to a long relationship with you.
Jay Olszanicki (Solicitor)
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Phoebe Nothling |
From the moment we met Phoebe at an open inspection for another property, she was engaged and genuinely interested in our personal situation and how she may be able to help. At no point during the process was Phoebe pushy which was refreshing. Her communication with us was excellent throughout and she achieved a great result in a compressed timeframe.
We would highly recommend speaking to Phoebe before appointing another agent.
James Carey (Vendor)
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James Dunn |
I sold my apartment in Double Bay with the help of James and his team. This was my first-ever property sale, and complicated by the fact that I live overseas and had to manage the process remotely.
It was incredibly reassuring to have James' knowledge and experience supporting every step of the process. The sales campaign was targeted to perfection and delivered an auction result 30% higher than estimated.
I'd love to buy another property in the area just so that James could help me sell that too :-)
Felicity Glennie-Holmes (Vendor)
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Paul Kantor |
Selling your home can be stressful, and Paul, Phoebe and Lilian kept things on an even footing throughout.
Woollahra (Vendor)
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Phoebe Nothling |
Selling your home can be stressful, and Paul, Phoebe and Lilian kept things on an even footing throughout.
Woollahra (Vendor)
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Michael Dunn |
Peter & Lizzie Cahill (Vendors)
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Veronika Turnbull |
We were away attending our daughter's wedding the week before our marketing campaign began. They organised different trades people to come and get the property looking perfect. We were so impressed with their commitment and assistance.
Their guidance and advice helped make what can be a very stressful and emotional experience as smooth and stress free as possible. I am so grateful we chose Michael and Veronika to advise us through the selling experience. I trusted them implicitly and highly recommend them both.
Peter & Lizzie Cahill (Vendors)
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Michael Dunn |
Both Michael Dunn and Veronika Brinkmann were fantastic throughout the whole process, their attention to detail on marketing and preparation advice for our property was much appreciated as well as their communication in keeping us up to date.
There were no surprises come auction day and we felt that their honesty with us through the sales period helped shaped the campaign perfectly.
Should they not have guided us as they did we may not have achieved the same fabulous result.
Thank you again and both Marion and I would have no hesitation in recommending them to family and friends in the future.
James Finney (Vendor)
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Veronika Turnbull |
Both Michael Dunn and Veronika Brinkmann were fantastic throughout the whole process, their attention to detail on marketing and preparation advice for our property was much appreciated as well as their communication in keeping us up to date.
There were no surprises come auction day and we felt that their honesty with us through the sales period helped shaped the campaign perfectly.
Should they not have guided us as they did we may not have achieved the same fabulous result.
Thank you again and both Marion and I would have no hesitation in recommending them to family and friends in the future.
James Finney (Vendor)
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Phoebe Nothling |
She should write a book on how to be an agent.
Not only did Phoebe make the entire experience not only pleasant but dare I say enjoyable, she smashed expectations when it came to getting a result.
Put simply if you are looking to sell this legend is the person to do it for you.
Thank you so much!
Tim Rasbash and Susie Rasbash (Vendors)
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Phoebe Nothling |
The results far exceeded my expectations, and this was in no small part due to Phoebe's advice throughout the whole process and her ability to attract buyers.
Ben Ferris (Vendor)
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James Dunn |
I was referred to James by an associate and from the first contact he was totally professional in his approach to all aspects throughout the sale. He listened and came fully prepared after doing his research and provided supporting information about the market trends and expectations.
His advice and suggestions are based on fact, research and experience which as a vendor gave me a great deal of confidence in the decisions I had to make.
The best judgement to any review is when asked " would you use him again?" My answer is Yes without hesitation.
Stephen Tonkiss (Vendor)
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Phoebe Nothling |
We first met Phoebe when purchasing our property in Kensington and had no hesitation engaging her when it came to selling the same property. We never considered another agent.
Phoebe is experienced and very knowledgeable and ahead of current market trends, sales and insights and always goes the extra mile to help with the buying/selling journey from the very beginning until well after the sale is completed. She is honest, authentic and respectful.
We would highly recommend Phoebe and we are looking forward to working with her again in the future.
Emily Armstrong (Vendor)
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Phoebe Nothling |
Phoebe applied so much effort, knowledge, enthusiasm and diligence as our agent in selling our property, in what turned out to be not just a very favourable result, but was extremely stress free. Now how often does that happen?
I would highly recommend Phoebe to anyone considering either buying or selling - she's the go too girl!
Richard Martin (Vendor)
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James Dunn |
To whom it may concern, I have been buying and selling properties for over 35 years and I believe that James Dunn is the most knowledgeable and professional agent I have ever dealt with to date and I have no issue with James using me as a personal reference. I wish James every success for the future.
Dominic Paul Casey and Irene Carmel Casey (Vendor)
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James Dunn |
While R&W had previously leased the property, as a recently appointed executor, I had no prior experience in dealing with them. They made the sale easy: arranging for some minor repairs, the styling of the vacant unit and introducing us to suitable lawyers. We had sensible discussions around the reserve and they dealt with all stakeholders fairly in a polite and courteous manner
Michael Parshall (Vendor)
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James Dunn |
I was so pleased that I again used James for a second property that I was going to sell later next year and moved the second property forward to mid-December. I have found James to be very accommodating. He is communicative and understanding with a “nothing is a problem attitude”. He definitely puts in extra effort and I can't recommend him highly enough.
Estate of the Late Rae John Hannan | Adrienne & Jenelle Courtenay (Vendors)
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James Dunn |
James and his team regularly updated us with progress reports and offered excellent strategy advice.
James went above and beyond our expectations, often working hard for us outside of regular business hours. I would not hesitate to recommend James and his team.
Rashid & Jane Saleh
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Robynne Arnouts |
Your database of clients was extensive and this enabled us not to have to go to auction. You were always early for the open inspections. Your knowledge of the market was excellent and sale conditions were handled thoroughly.
Thank you all for a superb effort. I will happily recommend your services to any further sellers and will be using you in the future.
Diana Shatz (Vendor)
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Veronika Turnbull |
Your database of clients was extensive and this enabled us not to have to go to auction. You were always early for the open inspections. Your knowledge of the market was excellent and sale conditions were handled thoroughly.
Thank you all for a superb effort. I will happily recommend your services to any further sellers and will be using you in the future.
Diana Shatz (Vendor)
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Phoebe Nothling |
From the initial expert marketing advice on presentation, sales method and timing through to the auction itself we were very impressed with their effort and professionalism. Throughout the sales campaign itself we were kept fully up to date with progress and feedback from potential buyers.
We would have absolutely no hesitation in recommending Phoebe and Marion to anybody considering selling their property.
Peter Atkins and Maggie Atkins (Vendors)
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Phoebe Nothling |
We could not fault the professional and friendly attention shown to us, including helpful follow up advice after the sale had concluded.
Maryann Rasmussen (Purchaser)
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James Dunn |
Through both processes - buying and selling, we found James to be honest and diligent and his advice and assistance invaluable throughout. It’s a rare thing for an agent to be able to provide balanced and insightful advice to all parties involved. It is a real credit to James communication skills and integrity.
We wish James every success and expect to deal with him again
Michael Damien Fenech (Vendor)
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Veronika Turnbull |
Due to their professional, flexible and personable approach the decision was made very simply. It turned out to be a wise choice and I could not be more satisfied with the service provided and the competence and pleasant personalities of all staff involved.
The result was excellent with the sale meeting the pre-auction estimate. We did not have to go to Auction having a private pre-auction sale negotiated.
The property was purchased by a previous client of Richardson & Wrench, who were contacted through their existing database during the marketing period. I could not give a higher recommendation to both Michael Dunn and Veronika Brinkmann for their professionalism, attention to detail and expertise in their field.
John Solomon (Vendor)
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Michael Dunn |
Due to their professional, flexible and personable approach the decision was made very simply. It turned out to be a wise choice and I could not be more satisfied with the service provided and the competence and pleasant personalities of all staff involved.
The result was excellent with the sale meeting the pre-auction estimate. We did not have to go to Auction having a private pre-auction sale negotiated.
The property was purchased by a previous client of Richardson & Wrench, who were contacted through their existing database during the marketing period. I could not give a higher recommendation to both Michael Dunn and Veronika Brinkmann for their professionalism, attention to detail and expertise in their field.
John Solomon (Vendor)
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James Dunn |
His excellent market knowledge of the Eastern Suburbs gave me confidence in his approach, while his authentic and determined nature helped achieve a great outcome for this sale.
Kinsey Ching Hsi Yuen and Flornes Yuen (Vendors)
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James Dunn |
From the onset we had confidence we were in the right hands and have no hesitation in recommending either or both as well as the dedicated sales and administration team behind them to others who value professionalism, honesty and integrity. Everything along the process was done with urgency and smile. Hugely professional whilst maintaining a friendly relationship! Thank you!
Martin and Julia Hegarty (Vendors)
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Phoebe Nothling |
Mia Feasey and David Kleindyk (Vendors)
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James Dunn |
All in all I cannot recommend him too highly.
David Rogers (Vendor)
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Paul Kantor |
We’ve sold properties before but never where everything was handled in such a simple, efficient, caring and stress-free way. We were travelling old-fashioned first class where every need is taken care of as soon as it appears. Having experienced selling with Paul, we wouldn’t use anyone else to sell our property.
Trixi and Eli Symonds (Vendors)
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Phoebe Nothling |
It has been delightful dealing with you through this rather challenging process and deadlines of the purchaser as well as satisfying council needs.
We have no hesitation in recommending you to anyone who is looking for an agent who is engaged, delightful and incredibly hard working.
Rachelle and Jonathan Seeff (Vendors)
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Robynne Arnouts |
Thank you again. It was a pleasure to deal with you.
Christopher Switzer & Yvonne Ramon (Vendors)
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Phoebe Nothling |
Thank you again. It was a pleasure to deal with you.
Christopher Switzer & Yvonne Ramon (Vendors)
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Phoebe Nothling |
In the period between exchange of contracts through to settlement, Phoebe was always more than happy to arrange access to the apartment for us, no matter how many times we made this request of her and was always a pleasure to deal with. She has a wonderful personality and was always upbeat and smiling. Nothing was too much effort for her.
Phoebe would be our choice of agent in the future.
Saville Paul Abramowitz and Susan Lynn Abramowitz (Purchasers)
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Phoebe Nothling |
After almost a year of open houses, dealing with estate agents and the competitive Sydney property market Phoebe was a breath of fresh air. We will stay in touch with Phoebe and consider her first if we were ever to sell our property.
Thomas Fletcher Armstrong & Emily Florence Armstrong (Purchasers)
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Phoebe Nothling |
Jennifer Feller and Eddy Goldsmith (Vendors)
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Jack Greentree |
We reviewed a number of local Estate agents, R & W shone through as our preferred choice. At that time we had not fully understood the gravity and science of the sale process. As we embarked into the sale we found we were in even more expert hands than we knew existed. Robynne and Jack of R&W professionally and precisely; with a full understanding of our emotional attachment to the property, guided us though the sale from beginning to an enormously successful auction. From the first opening house to the very last phases of the sale we were kept completely informed of every aspect; from potential buyers to movement in the housing market, it was all extensively covered in our weekly meetings and weekly reports.
My partner and I could not have been more impressed with absolute service and expertise that R&W delivered at every stage across the entire sale process. We knew we were in expert hands and could not speak more highly of our experience with R&W.
Bruce Watson (Vendor)
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Michael Dunn |
This letter is to thank you and your team, Veronika, Kate and Leah for the outstanding service you provided to me and the rest of my family in marketing and selling our old family home (held in the same family and never on the market since 1920) following the death of our parents. It cannot ever be easy getting a “deceased estate” property into the best possible condition for sale, but with your help and guidance the old house certainly did look its best over the weeks leading up to the Auction in November 2015.
Now, nearly three months later, settlement has been completed and our family is very happy with the result. The professionalism, efficiency and facilitation of the process shown by everyone on your team made this emotionally traumatic event much easier for all our family members who were involved in the sale of the house.
The photography, advertising, open house inspections (and private inspections), the video of the property, the auction, and all the paperwork were handled by you and your team expeditiously and made us feel the marketing and sale of our family home has been entrusted to good hands.
So thank you all for a superlative effort. My four siblings and I all appreciate everything you did for us and we are very happy to recommend your services to any of our friends who need Real Estate help.
Alec Harris (Vendor)
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Veronika Turnbull |
This letter is to thank you and your team, Veronika, Kate and Leah for the outstanding service you provided to me and the rest of my family in marketing and selling our old family home (held in the same family and never on the market since 1920) following the death of our parents. It cannot ever be easy getting a “deceased estate” property into the best possible condition for sale, but with your help and guidance the old house certainly did look its best over the weeks leading up to the Auction.
Now, nearly three months later, settlement has been completed and our family is very happy with the result. The professionalism, efficiency and facilitation of the process shown by everyone on your team made this emotionally traumatic event much easier for all our family members who were involved in the sale of the house.
The photography, advertising, open house inspections (and private inspections), the video of the property, the auction, and all the paperwork were handled by you and your team expeditiously and made us feel the marketing and sale of our family home has been entrusted to good hands.
So thank you all for a superlative effort. My four siblings and I all appreciate everything you did for us and we are very happy to recommend your services to any of our friends who need Real Estate help.
Alec Harris (Vendor)
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Robynne Arnouts |
We reviewed a number of local Estate agents, R & W shone through as our preferred choice. At that time we had not fully understood the gravity and science of the sale process. As we embarked into the sale we found we were in even more expert hands than we knew existed.
Robynne and Jack of R&W professionally and precisely; with a full understanding of our emotional attachment to the property, guided us though the sale from beginning to an enormously successful auction. From the first opening house to the very last phases of the sale we were kept completely informed of every aspect; from potential buyers to movement in the housing market, it was all extensively covered in our weekly meetings and weekly reports
My partner and I could not have been more impressed with absolute service and expertise that R&W delivered at every stage across the entire sale process. We knew we were in expert hands and could not speak more highly of our experience with R&W.
Bruce Watson & Martin Puddey (Vendors)
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Phoebe Nothling |
Phoebe was an absolute pleasure to deal with when purchasing our property. She accommodated all of our needs including organising numerous pre-settlement inspections, returning our 100 phone calls & questions regarding the property. She made the whole process as easy as it could have been.
Thanks for your help Phoebe, it didn't go unnoticed!
Michael John Maughan & Melissa Maughan (Purchasers)
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Phoebe Nothling |
Andrew & Miffy Lau (Vendors)
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Paul Kantor |
Margot Hall and Angela Dalrymple (Vendors)
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Paul Kantor |
I interviewed six agents before choosing your firm to represent me. What distinguished you team from the others was your understanding of the subtleties of the market in this area, your professional construction of the marketing program and, most of all, your ethical approach. You, as team leader, you were invaluable in guiding me through what, for me, was a pretty harrowing experience. You identified early the “right” likely price, got your team working on you customer data base and quickly led the process to a successful conclusion. I could not be happier. Thank you.
Please convey my gratitude and thanks, too, to each of the members of your team. I liked working with a team of girls, Ania, Marion and Susie. They were great. They really brought added value to the experience
Ambrose Dunne (Vendor)
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Paul Kantor |
Above all Paul is a man of integrity and honesty. He got me the result that I wanted in two weeks, and all I can say is that I had wonderful experience with Paul. I would highly recommend him to anyone wishing to sell their property.
Zambella Carol Faith Plokhooy (Vendor)
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Phoebe Nothling |
This flat, although well maintained and occupied by successive long term tenants e.g the most recent from 2006 to end May 2015, had not been renovated for many years.
Our flat, was the third of similar unrestored G type flats in the building to come onto the market in the first quarter of 2015, the second 17G , sold at auction by R&W a month or so earlier.
In the buoyant property market, I contracted with R &W and granted Phoebe a limited opportunity sell our flat, being initially a10 day window (with no marketing budget) which was subsequently extended some additional weeks to embrace the potential final purchaser.
Throughout the period Phoebe, was
- determined and diligent in pursuance of the sale.
- a very active communicator between myself, the tenant and the purchaser.
- helpful in liaising between the respective solicitors.
- all administration matters from pre sale thru to post settlement were dealt with very smoothly efficiently.
- most important was the excellent result attained ; in that the price level she negotiated was substantially above my own expectations.
In summary, throughout the short time that I have known and have had dealings with Phoebe, she has presented herself as a very friendly and attractive person who has acted acted at all times most professionally.
I have no hesitation recommending Phoebe to anyone seeking in the future her real estate services.
Peter Press & Ann Marie Press (Vendors)
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Phoebe Nothling |
Originally from Hobart she has a warmth and genuineness that is not seen in the Eastern Suburbs pretty much anywhere - let alone in the real estate game. She was open, friendly, crystal clear, and up front with what she knew and what she didn't - and there haven't been any surprises since moving in that I wasn't aware of prior to buying.
She has maintained contact and provided updates of properties that bear some relation to mine (good and bad) to give a clear indication of what exactly I'd purchased and how its value was tracking. She's a real person in a business where talk is cheap. I'd buy from her again.
John Michael Paul Donnellan (Purchaser)
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Paul Kantor |
Gary Penny and Sue Penny (Vendors)
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Phoebe Nothling |
We are incredibly happy to be in this charming, uniquely Sydney house. It really is a dream come true. We are very grateful, in so many ways, and in no small way for you facilitating this all to happen. I imagine this is exactly what gives you joy in your profession.
The Buyers of Wharf Road, Vaucluse
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Paul Kantor |
Further, we were delighted in the way you handled our sale - it was truly well thought out and your strategy proved you can turn a negative into a real positive. You are a true professional and we would not hesitate any time in the future to use your services and to recommend you to friends and family. I have a drink waiting for you as a L'Chaim for a job extremely well done.
Shirley & Morley Lewis (Vendors)
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Phoebe Nothling |
Kelvin Lim and Antoinette Lim
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Paul Kantor |
Paul’s professionalism, care and compassion are a beacon for the industry in which he has worked for a number of decades.
Over these years we have valued his counsel, his friendship, his integrity and his sense of humour.
There is no one better.
Greg Levenston & Judith Morrice (Vendors)
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James Dunn |
Amber Courtenay-Foster (Vendor)
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Paul Kantor |
During my 30 + years in the area I got to know most of the Real Estate Agents. Once my husband and I decided to sell our Family Home, we invited Paul (and a couple of other agents) to give us an assessment of the home and some guidance for the process. Paul got me a pen and paper and methodically guided us through the various steps that we needed to do in preparation for the sale - no stone was left unturned! He organised the appropriate contacts and help as needed and constantly checked that all was going to plan.
In addition, Paul is a true gentleman and with his vast experience in the Real Estate business, his obvious love of his job and wonderful way of dealing with people, we decided to select Paul as our Selling Agent. Paul had lived in the area for more than 40 years so his local knowledge of the area was important and also a ‘deciding’ factor in his selection. Paul’s Assistant Susanna Ma is extremely sweet, polite (as is Paul) and very efficient. On the rare occasion that Paul was not around, she ensured that all was going smoothly. She was extremely reliable and returned our phone calls immediately. Together as a team, their communication was ‘top class’ particularly when the campaign commenced. They always kept us informed of the latest feedback and information regarding the inspections etc. Between them they gave us confidence and made our experience much less stressful and we now feel part of the Richardson and Wrench Family.
Carol and John McGruther (Vendors)
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Paul Kantor |
Paul runs his business very professionally right from the word. My place was sold quickly with interested and appreciated buyers. We had an amazing outcome. Paul also helped me to find a new abode. I must say, that it is inspiring to know such people like Paul Kantor have faith in the business and believe, that it will succeed. If I decide to move in the future, it will be Paul again I will be dealing with. I hope things will be continue well for dear Paul. Huge thanks from Tamara and Bernard Haneman
Tamara Haneman (Vendor)
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Paul Kantor |
He really makes it easy and stress free for vendors and achieves excellent results. I can’t imagine there being a better agent for domestic real-estate in the Sydney Eastern Suburbs and I recommend him in the highest possible terms
Robert & Anna Shelly (Vendors)
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James Dunn |
He is a charming and obliging agent to work with, always cheery and inclusive, ensuring that as a vendor I was made to feel part of the team.
This is most helpful at what can be an emotional and stressful time.
He works hard for his clients, irrespective of the size of the property and achieve the right outcome - so what more could you ask?
Gabrielle Regan (Vendor)
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Paul Kantor |
I want also to express my gratitude in being always taking or returning my calls!! Your professionalism and patience is very impressive!! I would definitely recommend you above everyone I have dealt with!!
My sincere thanks.”
Susan Yu (Vendor)
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Marion Badenoch |
We are happy and would be happy to recommend you. Thank you so much.
Ah Too Chew & Bryan Major (Vendors)
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Paul Kantor |
An early problem was quickly rectified before the campaign went to air. It is a mark of a good business that deals with these sorts of issues quickly and efficiently, listens to their clients concerns and efficiently rectifies them
Caryn, Michael & Kevin Wun (Vendors)
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Paul Kantor |
When we are next in Sydney, I'd love to take you and Katie out for a very special meal.
Haydn Perndt & Di Perndt (Vendors)
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Paul Kantor |
Caryn & Kevin Wun (Vendors)
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Paul Kantor |
Paul and Susie made a very effective team. We know because we have recently sold and bought through them, to our personal gain.
Paul is an excellent negotiator and this was especially noticeable when he negotiated on our behalf for our new apartment. He not only had the price reduced but also arranged some inclusions which we wanted.
Susie was her inimitable self, showing us around and giving us her ideas as a trained Interior Designer.
Virginia Ross and Edward Theodore (Vendors)
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Paul Kantor |
Paul is an excellent negotiator and this was especially noticeable when he negotiated on our behalf for our new apartment. He not only had the price reduced but also arranged some inclusions which we wanted.
If you require further information I am happy for Paul to provide our contact details.
Edward Theodore & Virginnia Ross (Vendors)
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Paul Kantor |
Your good humour and profound knowledge of the property market are formidable qualities. However I think the most outstanding feature of your technique is your ability to make the vendor feel part of a team. With you and your excellent assistant Susie, I feel inclusive, and well informed about any decisions taken. You were always available to advise and inform and I greatly appreciated your weekly Newsletter. My unit, I believe was a price record breaker in its category and that was entirely due to your complete endeavor and understanding of the Real Estate Industry.
My sincere thanks to you and Susie for the stupendous work you put into such a successful outcome for me.
Anne Goodall (Vendor)
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Phoebe Nothling |
Clare Caldwell & Matthew Kiernan (Purchasers)
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Paul Kantor |
I was particularly pleased with the way Paul kept me informed of any enquiries from interested persons, often more than three times a week. At the time of initial offers from the eventual buyer Paul provided me with his advice on the strategies I should adopt to maximise the sale price in our dealings with the buyer. I would have no hesitation in recommending Paul as the real estate agent for anyone wishing to sell property.
Geoffrey Wall (Vendor)
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Paul Kantor |
We have dealt with a few agents in recent times and Paul and Marion were the most professional, hard-working and sincere. They will continue to be successful in this field.
Steven McMahon & Pernille Fletcher (Vendors)
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Paul Kantor |
Elijah (Lou) Udovitch and Marlena Udovitch (Vendors)
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James Dunn |
From the start James was always generous with his time, advice, help and reassurance which made the whole procedure of preparing, presenting and selling my elderly mothers unit so much easier.
Together with James, my family and I were able to make the process a profound and pleasurable experience doing justice to the unit, my mother, myself and my family. James acted with generosity of spirit and integrity for myself and prospective buyers at all times and kept us up to date with the latest information after all open days and inspections.
We were amazed and delighted at the result of the auction and I would like to thank all at Richardson and Wrench who supported us so warmly through our process.
And to James a special thank you for the work you do with the Starlight Foundation. My grandson and family received this wonderful gift of a family holiday providing much needed joy, hope and happiness after a stressful and traumatic year last year.
By It is my pleasure to recommend James Dunn. He has recently sold my mothers unit in Rose Bay.
From the start James was always generous with his time, advice, help and reassurance which made the whole procedure of preparing, presenting and selling my elderly mothers unit so much easier.
Together with James, my family and I were able to make the process a profound and pleasurable experience doing justice to the unit, my mother, myself and my family. James acted with generosity of spirit and integrity for myself and prospective buyers at all times and kept us up to date with the latest information after all open days and inspections.
We were amazed and delighted at the result of the auction and I would like to thank all at Richardson and Wrench who supported us so warmly through our process.
And to James a special thank you for the work you do with the Starlight Foundation. My grandson and family received this wonderful gift of a family holiday providing much needed joy, hope and happiness after a stressful and traumatic year last year.
Jenny Diamond (Vendor)
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Michael Dunn |
Darren & Marianne Chen (Purchasers)
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Marion Badenoch |
Judith Laffan (Vendor)
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James Dunn |
Beverley Walker (Vendor)
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Robynne Arnouts |
Anthony & Georgina McClure (Vendors)
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Robynne Arnouts |
Ailsa Davies
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Robynne Arnouts |
Ann Jacob (Vendor
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Paul Kantor |
A notable feature of his method of doing business is his readiness at all times to keep the client well-informed about the reactions of prospective purchasers as expressed during inspections.
I am well pleased with what he has done and how he has done it
Tom Hughes and Christine Hughes (Vendors)
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Paul Kantor |
Susan & Louis Nicolas (Vendors)
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Paul Kantor |
Most importantly, your assessment of the likely sale price was accurate which greatly assisted us in planning for our next home. It was a pleasure to work with you
Samantha & Stuart Sayers (Vendors)
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James Dunn |
Alan Arnott (Vendor)
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Paul Kantor |
Paul Kantor displayed remarkable perseverance & patience. He demonstrated considerable skills in his dealings with many potential buyers. He provided expert advice to me. I had full confidence in him
Malcolm & Rosemary Dan (Vendors)
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Paul Kantor |
Jan Beck (Vendor)
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James Dunn |
Chris and Claire Knight (Vendors)
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Paul Kantor |
John & Barbara Reen
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Paul Kantor |
Jason Cavanagh (Vendor)
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Phoebe Nothling |
Michelle & Marshal De Saxe (Vendors)
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Michael Dunn |
Bill & Evelyn Page (Vendors)
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Erica Elzein |
I couldn't recommend the team at R&W Double Bay highly enough.
Brook Webb (Landlord)
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Erica Elzein |
Thanks again for all your help.
Jonathan (Landlord)
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Jonathan Carr |
Thanks again for all your help.
Jonathan (Landlord)
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Erica Elzein |
Erica is an honest reliable person and I would not hesitate recommending her to any landlord in the future
Tony (Landlord)
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Paul Kantor |
Judy & Anthony Kahn (Vendors)
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Paul Kantor |
Due to your professionalism I had little to do during the sales campaign except to sign off on your recommendations.
The speed and ease with which you were able to access services and costings for us through your contact network of local trade’s people was also a great time saver.
I would have no hesitation in recommending you to any friend wanting a very competent and experienced agent in the Eastern Suburbs.
Les Szekely (Vendor)
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Michael Dunn |
Our successful sale of Milroy Avenue,with Richardson and Wrench, Double Bay, demonstrated the perfect transaction and right choice of agent.
The ability to read any market and place our property accordingly, was an enormous plus as we entered the sales campaign, Michael Dunn and Phoebe Shepperd were always available, eager to provide "feed back" and genuinely worked hard for our result.
The greatest asset in any business, is relationships, returning to an agency that you see as "your family agent"……thank you both for care and attention to detail like no other.
We look forward to a long relationship with you both.
James and Libby Patterson
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Phoebe Nothling |
Our successful sale of Milroy Avenue,with Richardson and Wrench, Double Bay, demonstrated the perfect transaction and right choice of agent.
The ability to read any market and place our property accordingly, was an enormous plus as we entered the sales campaign, Michael Dunn and Phoebe Shepperd were always available, eager to provide "feed back" and genuinely worked hard for our result.
The greatest asset in any business, is relationships, returning to an agency that you see as "your family agent"……thank you both for care and attention to detail like no other.
We look forward to a long relationship with you both.
James and Libby Patterson
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Phoebe Nothling |
It was thus an easy decision to use the “Phoebe Shepperd and Michael Dunn” partnership to sell our home in Rose Bay. What a great team! Everything was well planned, we were kept completely up to date and were well advised. The marketing was excellent and the attendance at our open homes was incredible. We took their advice and went to auction with our home rather than taking offers beforehand – that was the right decision, achieving us a price way beyond our reserve. We have been singing Phoebe’s praises to anyone who will listen and feel very confident in giving her a thorough recommendation if you are considering selling your property. We are happy to be contacted for further information.
Fiona & Sam Mann
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Phoebe Nothling |
From our first encounter at inspection Phoebe engaged us with ease, and was helpful but not pushy. If there was something she couldn’t answer, she took the time to follow up and provide us with a prompt response. She accommodated our needs and was available to talk with us late at night after we put the kids to bed. Phoebe’s genuine nature made us feel comfortable and nothing we asked or arranged for ever felt like an impost.
On auction day, Phoebe demonstrated her skilful ability in getting the best outcome from us as the buyer, again without being too pushy. The week that followed was one of intense negotiations in which Phoebe worked incredibly hard in bridging the divide, by communicating effectively and transparently to close the deal.
We were so impressed with Phoebe throughout the journey that we engaged her to sell our property. She did an excellent job in guiding us through that process and kept us on track, as well as provided many relevant contacts to get our property ready for sale. We sold our property above market expectation. Phoebe Shepperd is a consummate professional in residential sales and we recommend her without reservation.
Clement & Trish
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Phoebe Nothling |
I always felt that Phoebe was looking after both her client and us, and her integrity and enthusiasm for her work is evident. I believe she will only continue to grow as a presence in Sydney property.
Emma Wheater (Purchaser)
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Phoebe Nothling |
W Huang (Purchaser)